JPMorgan Chase & Co.Reviews of jpmorganchase.com

Well looks like I'm adding another one star to Chase! Who's running this place anyway? Seems like the king of chase is very far removed from all us peasants!! I digress... They held a settlement check for 187.00 drawn off Bank of America for 14 days. 14 days. I'm out of work. I needed to buy groceries. And I make too much unemployment to get food help. So I ate eggs and bread. And pudding cups. They say they will release it Friday. I guess we will see. Duncan, my lab mix, is sick of me measuring out his food. 31.5 million... Hmm.. I wonder what Mr. Dimon had for dinner.

Horrible customer service! One hand does not know what the other is doing! Hold on phone forever!

You are very good until they stay a client but you throw them very fast just please keep your clients thank you

I made reservations for Caesars Palace with SNAP TRAVEL on 8/9 -8/10/2021 using my Chase Sapphire card. I arrived a day early. Caesars was to charge me for one night 8/8 and I already had a reservation with SNAPTRAVEL for the 9th. When I got home I saw Caesars charged me for 2 nights, one of them being the 8/9 that I already had reservations for. I called emailed to no avail- filed a dispute with my credit card company since I used the same Visa for both transactions & what I got was a letter stating the double charges were legit and stand... Ive filed with the BBB Chase didnt even look at my claim. How can you say being charged by the hotel and the booking company for the same night was legit? Worst customer service bank ever!! they could care less about their customers.

I live in New Orleans. Following Hurricane Ida, for some reason it is almost impossible to find a working ATM in my neighborhood. I have called once to complain but it’s an ongoing issue still. There is no reason for there to be lines 8 cars long because only 2 of 4 ATMs are working and then after the wait.the machine says “unable to process at this time”. Called Chase again…..wait time to speak to someone was 15 minutes. Unacceptable. They obviously just do not care.

Not only is the backend old and slow, the front end is terrible. If you get a charge back on a card you can't find it, they made 20 or so categories for that. Their buisness model is not very attractive. Cant reccomend. I heard local credit unions are a thing but idk. Oh and they had "bugs" where individuals had +/- 50 billion on their account. Ya know, just as they get the ON RRP for a few hundred billion over night. Totally a coincidence

The next stage of the Covid pandemic has already begun. The looting of foreigner's bank accounts. My account with 1500 US Dollars has been suspended by JP Morgan Chase. I can't access my account anymore online or travel back to the US to get my money back. The US government of course supports this procedure. Over 30 complaints have been filed with the CFPB and they ignore the case. Banks will start now to use the Covid travel and border restrictions in order to freeze bank accounts and withhold the money with the support of financial regulators and governments.

I’m trying to engage with Chase on their app but it is useless - why anyone would want to open a current account with them defeats me - don’t waste your time - stick to uk banks