Roxana L.
Overcharge products and make it very hard to cancel orders.
Not only they overcharge their products (Amazon sells exactly the same harness half the price with great reviews), but they make it very difficult for you to cancel the order. They make a great effort to state they are a very small company, like if this detail gave them the right to take forever to ship orders or charge more than double... I was very firm and sent them several messages today. I would not accept no for an answer . They finally cancelled the order and confirmed refund. But no, I would not buy anything else from this company and I recommend you look on Amazon before ordering anything from them.
Response from Joyride HarnessNov 7, 2020
Thank you for your review. Amazon does not sell the exact same product. They are different companies that sell very different product and different quality. It takes time to make sure the correct orders are cancelled. We want to make sure to avoid errors.


