Joyous - Low-Dose Ketamine TreatmentReviews of joyous.team

No one showed up for my appointment on 3/29. When I contacted company they informed me they were having trouble with their scheduling software. They offered me an appointment for 4/7 on 3/30 after their screw up. If their software can't handle scheduling, how can it handle ordering the proper dosage of medicine from a compounding pharmacy? Can you say overdose? Feels like another silicon valley startup taking shortcuts at the expense of their customers. Had to block company number because they continued to hound me via text trying to explain away their error. Even after I made it crystal clear I would never use this company given my experience. Never had a "health care provider" not show up for appointment, cancel sure but Joyous didnt even provide me with the courtesy of canceling. This review will likely be taken down because Joyous complained to Trustpilot and I am not giving more personal information to this company. They didn't care about their error until after I posted this review. After this review was posted they offered me a same day appointment. Does Joyous only care about customers when they look bad?

The worst. i scheduled two consultations- the first one they blamed me for not showing up even though i was sitting in the zoom room for 20 minutes. The second time i sat there for 30 minutes again with non response from the host and no answer from the Joyous number after texting them. I would have loved to actually try the product, but clearly they have issues with scheduling and communicating.

The Joyous team has been with me through the experience of trying ketamine therapy. I like the friendly reminders, good information and support. Enjoy the rest of your day. Sherry

First medication that has worked for my depression. Very helpful through the automated thing everyday and to reach out for help. Wish thye would up it because im trying to fully come off clonzepam

The experience with Joyus was great. It is so helpful, and the process is easy!

I'm very impressed with Joyous They are thorough and helpful. This feels life changing

Product? Great? Provider? Great. Customer service? Slow, and hard to access. They genuinely need a patient portal.

So far I’m pleased with my progress and results.