Melissa
I’ve been really happy with joyous until…
I’ve been really happy with joyous until recently. I’ve tried to text them all day and receive no contact, tried emailing, etc. sometimes it can take DAYS to get a response.

Joyous is a Public Benefit Corporation specializing in providing at-home microdose ketamine treatment to empower patients facing a spectrum of mental health challenges, including anxiety, depression, PTSD, OCD, and more. We've successfully treated over 85,000 patients struggling with mental health. Our treatment is based in decades of ketamine therapy research and we're dedicated to making this treatment as accessible and safe as possible for patients who truly need it. Our treatment subscription plans start as low as $129/month and include: A 30-day supply of prescription medication, as needed All telehealth provider appointments Treatment courses and guided meditations Access to our Be Joyous patient platform with a supportive community and treatment resources As the most affordable ketamine treatment company, and pioneers of microdose ketamine therapy, we prioritize affordability without compromising quality. Learn more about Joyous treatment and how to become a patient today. Learn About Joyous Treatment
Joyous - Low-Dose Ketamine Treatment (joyous.team) has 1,952 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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1,952 approved reviews, newest moderated first
Melissa
I’ve been really happy with joyous until recently. I’ve tried to text them all day and receive no contact, tried emailing, etc. sometimes it can take DAYS to get a response.
Stephen
The startup pre-screen process us EXACTLY as described in these reviews! Look at the pattern; I was laughing but in disbelief too,, because the bad connection, overly dramatic requests to get notes from Dr, delays and no responses on vid’s stating no sound on zoom when EVERY OTHER ZOOM is great, etc. it’s a pattern that raised red flags & yet I did the dog & pony show to experience the program. And I’m right here with other users/patients on the robot AI monitoring our care. There wld be a lot more of these realistic & factual reviews if everyone knew of this platform. No need for Joyous to reply. People can see the pattern here & if a patient (and find this site) will add to the factual & didapointing experience from beginning to end. If this were a good method of use/delivery why is Joyous the only provider of this method unlike Mindbloom’s competitors? Oh! And the pharmacy is owned by owner’s wife 😳
Jade E.
This treatment has saved my life. I’ve had treatment resistant depression my entire life. Really, my entire life. To say I’ve tried everything is an understatement. Diet changes, therapy, antidepressants- you name it, I’ve tried it. I tried the Spravato route first and did not care for it at all. Then, I found the at home treatment through Joyous. I have become a person I’ve never been able to be. I don’t feel like a cloud is constantly over me, my ADHD has greatly improved, and my anxiety over small things is nearly nonexistent. This treatment has been invaluable to me and I am so grateful I found it.
Andrew J.
The medicine is a miracle. This provider, however, is not to be trusted as your sole mental health provider. They will leave you hanging without any medication at all for a couple of weeks after they make you stop taking all of your other Mental health Meds. They don’t seem to have any urgency regarding my refills and I don’t feel that this is mental health care place. I just feel that this is JUST a medication provider, that is miraculous medicine IF YOU CAN GET IT! I feel like they FAILED me these past couple of weeks.
Response from Joyous - Low-Dose Ketamine TreatmentAug 3, 2023
We apologize we could not meet your standards, it's important to understand that is this a controlled substance and we can't ship ahead of time without a proper prescription in place, following the exact protocol insures you don't run of medication ahead of time, when dose increases above the prescription you initially receive you need to meet with our providers to and obtain a new perception for the higher dose. The Joyous Team
Leslie S.
Was doing fine, but stopped treatment because they double charged me. I started treatment again two weeks later and instead of putting me at my current dose (120mg) they dropped my dose down to thirty. The provider i was seeing was great, but got assigned A new "doctor" that this part pf their treatment pla , and was told by joyous customer service that my provider decides how much I take. Customer service takes a week to respond, are rude, and completely incompetent. You're better off calling compounding pharmacies and asking for a list of providers. Edit as of August 10, 2023. Just restarted treatment and still being overcharged.
Response from Joyous - Low-Dose Ketamine TreatmentAug 3, 2023
When restarting treatment after more than a month we can't start you off at your previous dose, you need go through the dose discovery process once again, we understand your frustration but this process is in place for the safety of our patients. The Joyous Team.
Mandi
Joyous has been life changing for me! For the first time in many years I am looking forward to the future! I feel blessed to have found this company!
Kerry M.
I have not recieved my refill this month. Spoke to doc 15 days ago & noone will get back to me This company really helps but i need to get in contact with someone.
Response from Joyous - Low-Dose Ketamine TreatmentJul 19, 2023
Hi Kerry, We are so happy to hear that Joyous has helped you! We are working with our providers and the pharmacy to make sure that prescriptions are filled and shipped in a timely manner. We apologize for the delay of your shipment, but we do see that your prescription was shipped on July 13th. Thank you for your patience with us :) Joyous
Carol Z.
I have been with Joyous for a month now. I have to say, I am very impressed with them in every way. Yes, the primary way to contact is by text; however, I have found them to be very responsive. At first, I didn't notice any changes but it's because the dose was too low. That being said, when responding to the daily feedback request they quickly adjust your dose accordingly, which I am super grateful for as I am starting to notice a difference after trying everything else (including ECT and TMS) which failed. I highly recommend this company and would give them 10 stars if I could!