Joyous is a Public Benefit Corporation specializing in providing at-home microdose ketamine treatment to empower patients facing a spectrum of mental health challenges, including anxiety, depression, PTSD, OCD, and more. We've successfully treated over 85,000 patients struggling with mental health. Our treatment is based in decades of ketamine therapy research and we're dedicated to making this treatment as accessible and safe as possible for patients who truly need it. Our treatment subscription plans start as low as $129/month and include: A 30-day supply of prescription medication, as needed All telehealth provider appointments Treatment courses and guided meditations Access to our Be Joyous patient platform with a supportive community and treatment resources As the most affordable ketamine treatment company, and pioneers of microdose ketamine therapy, we prioritize affordability without compromising quality. Learn more about Joyous treatment and how to become a patient today. Learn About Joyous Treatment
Joyous - Low-Dose Ketamine Treatment (joyous.team) has 1,952 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
joyous.team
Website
joyous.team
Category
Mental Health
Listed on Five Star Index
2026
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The company replied to 33% of reviews.
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Most recent review: October 2026.
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I'm doing very good in this medicine.
Before I was feeling very, very anxious specially in the morning.
Now I'm not fil so anxious no more .I fill I start have my life back.Thank you very much Joyous ! I do appreciate your help
NM
N M.
Company Doesn’t Care About Returning Patients
I had a really good experience with the treatment itself—it helped so much with my PTSD and chronic pain. But the way the company handles customer care is terrible, and it’s really disappointing.
At first, I was offered a reduced rate because of financial hardship, which I really appreciated. But later, they raised the price again, and when I couldn’t pay it as often, I requested a pause, but they later canceled my membership entirely. When I tried to restart, I was told I just needed to book a new appointment—but I couldn’t get anyone to respond to my emails and I can’t even do that through their website, and no one will help me. It feels like they just gave up on me when I couldn’t afford the $130/month.
For how expensive this is, there should be a better way to pause and restart a membership. This isn’t like a medication you need to take long term—one month’s supply lasts me a long time, so why should I have to pay $130 every single month unless I actually need a new prescription every month? It also shouldn’t be this hard for returning patients to book or reschedule an appointment. Also why didn't anyone call to follow up after my membership ended? Honestly, it seems like they only care about signing up new people and getting your money. Once you’re already a patient, it’s like they forget about you.
It’s such a shame, because the treatment worked, but the way they treat their patients is just awful. They need to do better. People like me rely on this, and it feels like they don’t care at all. Now, I don't know where to go from here.
Response from Joyous - Low-Dose Ketamine TreatmentNov 29, 2024
Hi N M, We're so sorry to hear about this experience and want to assure you that we are truly dedicated to making this treatment accessible to those who really need it. We've requested information through TrustPilot so we can investigate what happened and reach out to you directly to rectify the situation. We have also shared your feedback about the pause/cancelation process with the team as we want to prevent issues like this from happening in the future.
Our team is truly a combination of people who really want to do the best thing for our patients and never want you to feel unheard or forgotten. We're so sorry we felt short in your situation and as soon as you respond to our request with your name, we'll look into what happened immediately. Thank you for your patience as we look into this matter,
The Joyous Team
AO
Anson O.
Try a different service.
Although the experience of trying Ketamine has been very helpful for my anxiety and depression, I cannot recommend this company. The customer service is dismal, the company seems like it only has a handful of employees, and I was charged for another month's subscription even after requesting a cancellation. $130 is a lot of money, and I was denied a refund. Trying to cancel my plan is a serious pain, and I had to hound them the second time I tried to cancel because there was no response the first time I attempted to cancel. I've had to dispute this payment with my credit card company because the "team" refuses to reimburse me for something I did not consent to purchasing. I cannot imagine offering a service as life-changing as this while not having the people-power to back up their claims. This is endemic of the larger issue in American Healthcare, profit over people. Do not use this service. There are others out there that are much better. Unfortunately those services are much more expensive, but perhaps it's worth it to get the customer service and help you need when dealing with something as powerful as Ketamine.
Response from Joyous - Low-Dose Ketamine TreatmentNov 27, 2024
Thank you for sharing your honest feedback. While we are glad to hear that the treatment itself was helpful for your anxiety and depression, we are deeply sorry to learn about your negative experience. Your concerns are valid, and we sincerely apologize for the frustration and inconvenience you’ve faced. We understand how important it is to provide not only effective care but also a seamless and supportive experience throughout your journey. Your experience highlights areas where we need to improve, and we take this feedback very seriously. We have sent a request through Trustpilot to learn more about your experience. Thank you again for bringing this to our attention and we look forward to hearing from you. ~Best, Joyous Team
GW
Gabriella W.
Took a month and a half and then was…
Took a month and a half and then was able to quit due to not needing it anymore bc I felt better. I have not had any resurgence of anxiety and ptsd symptoms remain significantly reduced. I am very thankful for this treatment
Response from Joyous - Low-Dose Ketamine TreatmentNov 27, 2024
Thank you for sharing your experience! It is wonderful to know that your anxiety has not returned and that your PTSD symptoms remain significantly reduced. Your success is exactly what we strive for, and we are honored to have been part of your journey. Wishing you continued peace and well-being, and thank you for your kind words! ~Best, Joyous Team
HE
Heidi
Joyous Transformed my life
Joyous Transformed my life
When I began treatment I was experiencing debilitating Postpartum Depression on top of having a lifelong history of depression and anxiety. Joyous gave me back my ability to function. I rapidly began to find my motivation, focus, and happiness again. I felt human for the first time probably ever, my gratitude for this company is never ending. I strongly recommend Ketamine for anyone that has tried all the traditional meds with no success.
Response from Joyous - Low-Dose Ketamine TreatmentNov 26, 2024
Thank you so much for sharing your heartfelt experience. We are truly honored to have been a part of your journey toward finding relief and reclaiming your life. Your courage in sharing your story is inspiring, and your recommendation will undoubtedly resonate with others who may feel like they’ve run out of options. We’re here to support every step of the way. ~ Best, Joyous Team
NW
Nathan W.
I have never felt better than the time I was with Joyous
Amazing and life changing support. I have truly never felt better than the few months I was in treatment with Joyous. I recommend them to anyone who is struggling with mental health.
Response from Joyous - Low-Dose Ketamine TreatmentNov 26, 2024
Thank you so much for your wonderful review! Knowing that you have never felt better than during your treatment means the world. Your recommendation to others who are struggling with mental health is deeply appreciated, and we’re here to support always. Wishing you continued success! ~Best, Joyous Team
BT
B T.
A Helping Hand
Thus far, Joyous seems to be a company dedicated to making this option available to everybody. I've struggled with significant anhedonia (which is apparently the cardinal symptom of depression, although I don't suffer with suicidal thoughts or tendencies, it's more like extreme emotional blunting against positive emotions) as well as heavy social anxiety. Joyous approved me for financial assistance, which I'm very thankful for. I'm early into treatment, only a couple of weeks, but I feel an improvement in my symptoms already.
For somebody who just wants to get better, without having to choose between feeding themselves or improving their mental health, I think Joyous is probably the best option there is.
Response from Joyous - Low-Dose Ketamine TreatmentNov 22, 2024
Thank you so much for the kind review! We are truly honored to support and are thrilled to hear you're already noticing improvements in your symptoms. Making treatment accessible and affordable is a core part of our mission, and it's wonderful to know the financial assistance has helped make a difference. Your courage and dedication is inspiring, and we are here to support you every step of the way! ~Best, Joyous Team
SS
Stacy S.
Personalized and comfortable
The medicine itself has helped me change my thinking and prevented me from spiraling. As the weeks went on, I noticed a cumulative improvement in my mental health. The process of gradually increasing the dose was comfortable. The frequent check ins helped me stay present with myself throughout the process.
Response from Joyous - Low-Dose Ketamine TreatmentNov 22, 2024
Thank you for sharing your experience! We are so glad to hear that the treatment has helped you shift your thinking and provided such meaningful support for your mental health. We're honored to be part of your journey and appreciate your thoughtful feedback! ~Best, Joyous Team