Joyous - Low-Dose Ketamine TreatmentReviews of joyous.team

The meds helped me along with positive changes in my life to get me through a tough time. It relaxed me enough to think things through and not react so quickly.

This medication has simply made me happy to be alive. I listen to the music I like more often. I dance by myself. I treat myself better. I am in love with myself all of a sudden. And that can’t be bad. Also, all my troubles ahead don’t seem like frightening mountains anymore, they are simply bumps in the road. Customer service is excellent. Thank you Joyous for making this medicine available to us all.

I regularly run out of medication before I am notified that I need to make an appointment and the care team is not helpful at all. EDITED TO ADD I have been told that If I do not add my legal name my review will be taken down for being "inaccurate". I am transgender and part of what made Joyous so terrible is being dead named by the providers and the care team. I canceled over a week ago and have been waiting on "the next steps" from the care team since then. I have received rude messages from the care team on the Joyous community portal when I am asking for help from other members after not getting the answers from the care team. This whole issue could have been avoided if the prescription ending date was available online OR if the care team had told me where to find it on the prescription package. Instead, I found out on Christmas that I was about to run out of medication and would not be getting anymore until the New Year. All of my family is dead, so this didn't ruin the holidays it simply made them unbearable for me. I had a full breakdown that I am only just recovering from. I'm sure this review will be flagged as "false" so Joyous can continue to ignore people's complaints but I hope it helps someone before that.

Toward the end of November 2024, with 1 dose left of my 30-day supply, I found myself without confirmation that the next box had been shipped. I texted and emailed asking for an update (you can’t call or chat online live with Joyous.com). Nearly a week went by, and eventually I got a lone automated email confirming a shipping label had been created. I clicked the tracking link and saw that an hour after the label was created, it was canceled. I texted and emailed Joyous again asking for input. More days went by. I receive no response. Eventually I just had my bank reverse the charge for that month’s supply, and sent an email to Joyous stating cancellation. A week later, my bank explained that Joyous demanded the charge back, citing “subscription policy.” I emailed Joyous once again, this time asking for a refund. Their reply: we are a subscription service, and the monthly charge occurs on the 1st of the month, no matter when shipping occurs, and this charge covers everything for the month including: daily check-ins (automated - not live, of course), “monitoring” from the care team, “access” to medical providers, and “medication + shipping.” But that's the problem: I hadn’t, and haven't, received ANY of the above services from them this month, let alone the actual supply of medication. I asked if not a refund, then would they be sending me the 1-month supply of medication they were paid for. Their response: no, because you requested cancellation and aren’t under our care anymore, BUT if you us pay again now to renew your subscription, then yes we’ll send it. They scammed me out of my $129 on December 1st. I looked around online and found dozens+ reviews citing similar experiences with Joyous. I see here on BBB that someone from Joyous replies to all the complaints, and disputes everything each consumer says. I expect they'll do the same to me, but, there's no way around the facts: Joyous was paid, and Joyous did not provide the agreed-upon service or product. Just a matter of time before regulators catch up to whatever MBA-grad mid is running this place.

I am truly grateful for this treatment. I appreciate the fact that I am able to receive this medication. I utilized a multi-tier approach in using this medication by applying CBT methodologies concurrently. Thank you for this opportunity

I have spent the majority of my life managing medication resistant depression. Since about 12 years old to now (almost 40). I have tried many different types of antidepressants, only to have minimal relief at best. Joyous has been a game changer. I have actual moments of contentment that I haven’t experienced since I was a child. I find myself laughing more often and being more patient with my AuDHD son. I continue to meet with my therapist that I’ve had for years. I also put a concerted effort into mindfulness and using the tools I’ve learned through cognitive behavioral therapy. I’ve seen reviews that aren’t so great but I really think you get out of it what you put in. Adding Joyous to my mental health toolbox has been invaluable. I wish low dose ketamine was more widely known because it’s the only thing that has made a significant impact on my depression and anxiety. There is hope out there!

Joyous low dose Ketamine treatment has worked wonders for me where traditional meds have not. I have severe depression, anxiety and migraines. Traditional meds only worked about 50% of the time. I learned that Ketamine help rebuild/heal receptors in the brain that are wore from prolonged depression and life traumas. I've been using low dose ketamine for almost a year and my family/coworkers notice the difference in my emotional health. The Joyous doctors listened to me and helped find the right dose. A+++

Joyous has been really great to me, I've been on Ketamine for over a year I take 120 mg .It has helped me more than any other medication that I have been on .