Christopher D.
Do not waste your time not money with…
Do not waste your time not money with these people. The torches are never delivered on time, the dosage is extremely inconsistent and when they are delivered most of the time they are melted. To try to get help I’d rather fight a gorilla in a steel cage. Terrible service, terrible product, just very bad experience all the way around. Also, the last month I was with them they never sent my meds, never reached out back to me and stole $130.00 dollars. Piss pour company.
Response from Joyous - Low-Dose Ketamine TreatmentMar 6, 2025
Hi Christopher, we're really sorry to hear about your experience. It sounds like you ran into multiple frustrating issues, and that's definitely not what we want for our patients. Timely delivery and consistency of medication are things we take seriously, and we regret if these areas did not meet your expectations. Medication is sent via temperature controlled vehicles, and in rare cases where medication arrives melted or we receive inconsistency reports, our pharmacy works to investigate the issue and get replacements shipped as quickly as possible. It is also concerning to hear that you felt ignored when reaching out for help. We always strive to be responsive and supportive, and if that didn't happen, we sincerely apologize. If there was a missing order or an issue with your final charge, please reach out to our Care Team so we can look into this for you. We appreciate your feedback, and thank you for taking the time to share your experience. ~Joyous Team



