blayneop T.
Used to be great, not anymore
I’ve used them twice in the past with great results and a great experience. However this time, I was left very disappointed. Their system is full of bugs and trying to get any resolution through them is a shot in the dark. They’ve requested medical documents and I provided them but they still keep asking for the same stuff. Not pleased with this experience. Edit: 4/1/2025 You said to respond to additional information but you haven’t asked for anything specifically. Taylor blayne thacker Blayne.thacker1@gmail Update 4/9/25 Joyous reached out after I posed a negative review. Since then, nothing has moved forward at all. They keep asking for the same documents I have uploaded multiple times. When I ask what’s going on they say they’ll reach out to the provider but I never heard back. Sad to see what I thought was such a great company (and even had left a great review for them a few years ago) go downhill.
Response from Joyous - Low-Dose Ketamine TreatmentMar 27, 2025
Hi Blayneop, we're so sorry to hear about this and want to look into this experience ASAP to make it right. When you have a moment, please share additional information requested through trustpilot so we can investigate and reach out directly. Thank you! ~ Joyous Team Edit: The request for name / email should have come through Trustpilot to your email directly, but the window may have passed. Please share your name/email address with us here to look into this when you have a moment: https://www.joyous.team/joyous-experience Thank you ~



