Joyous - Low-Dose Ketamine TreatmentReviews of joyous.team

I was not sure what to expect at first, and I was not sure how to track progress or even what I wanted from Joyous treatment. I knew that Ketamine was being more widely used for depression treatment and I felt that my current medication regimen was leaving something out. I have been on 3 medications for the last 6 years and my mood has been stable but also somewhat numb and sometimes reminiscent of when I was at my lowest. I used Joyous as prescribed and combined it with mindfulness meditation and yoga - things I only recently started doing. I never achieved full dissociation, which is not the point or aim of micro dosing, but I did notice elevated mood, openness, and less anxiety. On top of this, ketamine is almost an "instant" antidepressant, even in micro dose form. This is a double edged sword, as it can be tempting to reach for more when your mood dips. However, as someone with addictive tendencies the feeling was completely different from substance abuse. I did not "crave" more, I simply felt like sometimes one dose hadn't done enough. I was not sure exactly how treatment was going until a couple of months ago when I washed all the troches in a shirt and was out of medicine for 3 weeks. In the 3 weeks without medication, I noticed that many of the feelings I had while taking my dose were still there and part of me, like I was an actual complete person. This is what convinced me to actually start the process of closing my subscription. Without the medication I was more open, more receptive to my own feelings, more of myself. I do believe the neuroplasticity claims have merit, I do feel like the medication has done what the research suggests. Still, mental health is work, it is a journey, and I still have a lot of work ahead of me, but I do think that Joyous was a necessary part of that journey.

I'm a social worker and it is not okay to treat patients this way. The customer service is terrible. You can't send a message to your provider between visits. They gatekeep scheduling by only sending out a link when THEY decide you need a visit and you can only schedule for the day of or the next day with that link. You cannot schedule a visit in advance. All replies via text are scripted, even the ones that claim to be from an "RN". They will ignore questions you ask via text message entirely. I had an issue with my most recent refill, jumped through all of the hoops, and they finally let me have a visit with my provider. I explained the situation, and the provider assured me they would replace my pack. It's been 9 days since that visit, and they are refusing to honor what my provider said. Now I feel like the provider just said whatever to be able to end the visit which took all of 3 minutes. I've been with Joyous almost a year and a half. Right after my visit with my Joyous provider, they sent me a text and asked me for a discharge letter from another clinic I was seen at 3 years ago to ensure I'm not getting Ketamine from 2 providers at the same time, even though there is a registry they can check for that. I feel that I'm being labeled a "seeker" just because I brought up a valid issue with my treatment. They have ignored all questions I asked regarding this. If there is an issue like this one, it should be discussed between the patient and the provider, instead of swept under the rug and ignored. They don't care about the mental wellbeing of their patients, they just want the $$$. *Update 4/30/2025- They replied here on trust pilot just to save face and act like they addressed my concerns. In reality, not a single thing has been done to resolve this issue. No one has reached out to me to even TRY to help. They asked for a reference number here on trust pilot. It's actually hilarious because I have gotten zero response to my messages, so how do they expect me to get a reference number when I can't get ANY reply at all from Joyous? It's almost as if they didn't read my review at all and replied with a scripted response.... *Update* 5/4/2025- Absolute silence from trust pilot and every other means of communication since I first filed a case on 4/10/2025. *Final Update* 5/6/2025- There was no resolution. They ignored messages and lied several times until it was time for my next refill anyway and now they are stating it's been "resolved and closed." That is a horrible way to treat a patient.

I was surprised it help me stay calm

Using this platform and ketamine made me be more present in my body and it required me to mindfully report my progress regularly. This is the push I needed to acknowledge how I was feeling and actually voice my concerns. I’m going through some other issues related to hormones, but joyous made those issues impossible to ignore. And although I’m taking a break from the program to go track down my other symptoms, I can’t actually wait to come back and finish the leaps and bounds (after years and different modalities of therapy and SSRIs) I was making before I got sidetracked with my stupid hormones. Recommend for anyone that can seem to shake off the depression or anxiety.

I recommend for anyone curious to try. Easy to follow directions with a plethora of support.

When I came to Joyous I was unable to leave my home due to panic attacks from C-PTSD & PTSD. I wasn’t working, I felt stuck, I couldn’t get out of rumination mode and I was essentially ready to give up on life. Once I got to a dose that worked, I was able to receive the most beautiful insight through positive disassociation in my meditations. Those insights along with therapy helped me tremendously in flipping perspective and changed the internal narrative I had for myself. Joyous was a life saver for me.

Navigating my post-menopausal hellscape has been challenging, to say the least. Joyous gave me my life back, and I don’t say that lightly. Very grateful for my experience, and Courtney was amazing as well!

Joyous really helped my overall mental health. I highly recommend using joyous for anxiety, OCD, depression, and PTSD.