Ripped O.
Great results, if you can get through the minefield of their service
I'd been microdosing Ketamine from Joyous for more than a year and truly enjoyed the results. HOWEVER, their service and support have always been spotty and starting in February 2026 it became wretched. I took January off (dry January), and since then I have had 5! appointments in the last month; the provider didn't even show up at two of them. I have sent texts and emails, posted on their social media, and all I get are canned responses. It should not take 26 days to get your prescription sent. UPDATE 3/2/2026: Joyous responded to this review asking for my contact info and said they'd get in touch. I got a similar response from them when I posted on another website; I responded to that request 5 days ago but have yet to hear anything back. I have now responded to this request on TrustPilot, but I suspect the resonse was just their canned way of getting TrustPilot to mark them as resopnding to complaints without actually doing anything for the client.
Response from Joyous - Low-Dose Ketamine TreatmentMar 3, 2026
Hi there, we're so glad our treatment has helped you on your wellness journey and we're so sorry to hear about the frustration with our service. We've requested more information through Trustpilot so we can find your account and look into what happened and help sort this out. When you have a moment, please reply to that request or share your feedback in this form and include your name and email address so we can dig in ASAP: https://www.joyous.team/joyous-experience Thank you, Joyous Team



