JoyfolieReviews of joyfolie.com

If I could give zero stars I would as well. Avoid this company at all costs!!!! Like the others are saying, they approved my return and three months later said they wouldn’t approve it after all!!! I had shipped the item back three months prior! This is a total scam. I hope they go out of business and stop taking advantage of people. Do not show here. I will be reporting to the Better Business Bureau as well — I suggest all who got scammed do the same!

If I could give 0 starts for this company, I would. Their return policy is deceptive at best, you must return within 30 days of the order date. Not shipping date, when you order, and it has to be in their warehouse within 30 days of that date. No other brand requires this. Secondly, I returned a hat and dress within this time period. It took them 3 MONTHS to process my return, then they accused me of returning the hat in unsellable condition, and would not refund it. Never mind that it had been sitting in their warehouse for over three months, under who knows what. Avoid them at all costs, you will not be able to meet their impossible return policy.

Scammer company on its returns. Will take over 90 days to review, then will say there is some wrong with the item despite it never being tried on. They sent an image with no defect. Notice their website has “gently used item” those are returns they have stolen from customer and never gave them their money back. Buyer beware, do not support a company that makes their money scamming people and reselling to double their profits. This commany needs to be seriously investigated.

A dress is to small and they wont exchange it. They claim it was final sale but didnt say when i bought it and doesnt say on confirmation or was in in my cart.

Stay far away from this company. Should have know they we’re a scam business immediately after placing an order with them and 3 days later they couldn’t even find my order in their system in order to confirm what was actually ordered and order status even after supplying them with their own confirmation number . Only after threatening to stop payment a few days later did they confirm the order was bring shipped but still no details as to order content . When oder finally arrived and the items were tried on and found not to fit properly, I recontacted them to initiate a return and was.told no refund or exchanges because the items were discounted at time of sale. I then tried to explain that their policy claimed they offered store credit in these cases and still they refused to honor their policy. Their only offer was for me to put the items on their web site as “previously owned items available for sale”. to see if it would sell there , yet none of the items have ever been worn other then trying them on for fit. I now own 3 New unused dresses at a cost of $250 that do not fit only 1 week after the original purchase Date. Quite the business plan: Mark up items you sell by 50% over your originally determined selling price of a mediocre quality product at best to start with, then make it look like you’re giving a 40% discount at the time of the sale so you don’t have to deal with returns by pointing you to your. Non- sensical return policy . Run far away from this company before you spend a penny of your hard earned money.

If you're thinking about buying from them, don't. Their return policy is a joke and they do not accept returns or exchanges of any kind despite saying they do.

If I could give 0 stars I would. Do not order from this company. They are misleading with their return policy. I’m sure it’s in the fine print but you are unable to return items purchased with a discount however they still charge you a fee for free shipping and returns. I would never support this company

Be aware their return policy is not what they say it is, you have to read the fine print before you buy. They advertise really discounted clothes often but they do not allow returns on "discounted items". Almost all of their clothes are discounted all the time. They always have deals to lure buyers in. They overprice their clothes to make them look expensive and high quality, they are not. They are from china like everything else. They will not do exchanges even with sizing issues. So you're stuck with the clothes that don't fit. As others have said they regularly advertise that they offer returns but there is a lot of fine print behind that. Quality wise they're OK. They're clothes are thick and heavy in my opinion and not well made. Some of have fit me others have not. Sizing seems overall accurate.