JoyfolieReviews of joyfolie.com

Terrible return policies and misleading and inconsistent policies. Dresses weren’t even that great of quality.

The size guide isn't accurate so if you get the wrong size you're literally screwed. Their return policy makes no sense at all because if you purchase an item on sale, it's not eligible for returns. Don't bother buying if the item is on sale and you're unsure of size. I'm out hundreds for dresses that don't fit me at all and the customer service was terrible and they were rude.

Literally worst company ever. Bought several dresses for family pics and had planned to return the ones that did not work out. They claimed they are not able to be returned due to being discounted. The rep told me it informs me of that upon check out. That is a lie. I went back and added more items and went to check out to see if it ever popped up that items cannot be returned if they are discounted. No where did it say it. They stole hundreds of dollars from me. I regret not seeing all these reviews by others before I made my purchase.

After half my order was delivered, they informed me the other half was out of stock, would I like a different size? By then I didn't have time to order anything else in time for the intended use date. Bad customer service.

I got a dress for my daughter with this Company for my daughter. She is going to be a flower girl in a wedding. The bride liked this dress from this company (not my choice). We got the dress and it was too small. I ordered the next size up, thinking i wouldn't have a problem sending the small one back. Oh No! I paid $10 dollars to send it back to this company only to find they couldn't return it. THEN, they told me that I would have to spend more money to send me back the dress. I told them they could keep it and I would never ever buy from them again. SUCH BAD BUSINESS.

Sent back a $300 dress that was not the color I needed for family pictures. It was in perfectly new condition, because I barely took it out of the box, but they send an email saying it had a stain on it so they couldnt except the return and said I could donate it or pay for return shipping. First of all I think not. I know the dress was in perfect conditon, so theyre just going to resell it!! Second of all what a complete joke! It was my fault for giving then the benefit of the doubt, because as you can see this is their MO!! DO! NOT! ORDER! FROM! THEM!!!

Joyfolie's return policy is not transparent. READ FINE PRINT: Online, Google says "Joyfolie's refunds unworn and tagged". Beware: returning clothes on "final sale" Joyfolie sends you to a sister site, "Treet". You list your returns to sell on Treet, who drops the price you set every week till it sells. Then you ship to the buyer. Joyfolie's also receives 30% of the selling price. It is NOT WORTH IT. There are plenty of other sites, that offer the same quality of clothes and better return policies.

The company did not list their items as non-returnable and in fact charged me for "order protection and easy returns". I can now not return anything. Very deceptive company. I then tried to review the items I bought and can't return and my review won't show up, only good reviews!