JoyfolieReviews of joyfolie.com

While they will not take returns, they do exchange for store credit and overall this is satisfactory. The clothes are cute and they have answered any questions I’ve had and respond.

I bought the "Sparrow DRess i Light Orchid" for my toddler for a mommy/daughter photoshoot and the dress was absolutely perfect. Great quality, true to size, arrived fast and my 4 year old looked like a little princess. My little girl wants me to buy her more and more dresses from there

I always get special occasions dresses from Joyfolie for my daughter and I. I always love what I buy and always get everything on a good sale. Customer service is great too!

Joyfolie denied our refund because the package reached their warehouse after Day 30 from order date—even though we submitted the return on Day 9 and shipped on Day 11 using their FedEx label. FedEx then held the parcel in Irving, TX from Sept 13 to Oct 6, which caused the miss. We followed Joyfolie’s posted steps (submit ≤14 days, ship ≤14 days). Denial was based on transit time outside our control, after we complied.

The dresses are quite different with other competitors in a good way. They understand their brand and they know their aesthetic and what they want the customer should feel about their dresses. Love it.

I absolutely love the dresses. They’re elegant, well-made, and always make me feel special. The designs are unique and flattering, and I get compliments every time I wear one!

I’ve never bought from this company but after the experience I had with them I will recommend to everyone and keep buying!! I had a lost package not to their fault, but to the delivery companies fault. I reached out to them and told them the situation and they helped me and told me they’d help along the way. I finally got my dress and it’s amazing quality and they gave me a sweet little journal which I’m beyond thankful for. Thank you Carlo for being so amazing to me and all of joyfolies team!

I ordered a dress off the website for my engagement photos. The dress was beautiful, and great material. But the sizing seems to run a little large in my opinion. Then again, I also haven't bought many new clothes as an adult and feel like I'm used to the sizing in young adult store (i.e. American Eagle/Abercrombie/etc.). I'm 5'3 and 130 lbs. and needed to return the order for an XXS. Customer service was honestly great! They responded very promptly and professionally and even offered me a new promo code since my original order had a discount.