We don’t just sell hats. We live and breathe hats. Headwear isn’t just our business—it’s our passion. Founded in 1911, JJ Hat Center is the oldest hat shop in New York and a true institution. For over a hundred years, the hatters have been proud of excellent customer service and competent advice.
JJ Hat Center (jjhatcenter.com) has 215 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Eddie L.
Great hats mine was a bit small otherwise great service.
Response from JJ Hat CenterAug 27, 2026
Thank you for your feedback, Eddie. We’re glad you like the hat and were happy with our service, but we’re sorry the fit was a little too small. Please contact us—we’ll be happy to help you find the right size. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
Robert D.
Very quick response with request for an exchange of hat sizes.
Response from JJ Hat CenterAug 21, 2026
Thank you so much for your kind review! We’re delighted that we could assist you quickly with your size exchange. We hope your replacement hat fits perfectly and that you enjoy wearing it! Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
D. R.
Exquisite! High quality! Excellent fit!
Response from JJ Hat CenterAug 7, 2026
Thank you so much for your wonderful review. We’re delighted to hear that you’re happy with the quality and fit of your hat. We hope you enjoy wearing it for many years to come. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
Jim P.
Color was supposed to be olive, looks brown to me.
Response from JJ Hat CenterAug 7, 2026
Thank you for taking the time to share your feedback. We’re sorry to hear that the color did not meet your expectations. Depending on the lighting and individual screen settings, the olive tone can sometimes appear more brownish. If you would like, our customer service team will be happy to assist you with an exchange or help you find a style in a shade that better matches what you were looking for. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
Tony A.
My experience was excellent. I have been shopping JJHC since 2018. I would have given 5 stars but the free cork strip inlays mentioned with the order were not included on delivery :(
Response from JJ Hat CenterAug 7, 2026
Thank you so much for your kind words and for shopping with JJ Hat Center since 2018. We truly appreciate your loyalty and are very happy to hear that your overall experience was excellent. We’re sorry that the complimentary cork strip inlays were missing from your delivery. They should have been included, and we will send them to you separately. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
Tom M.
Very happy with my hat order
Response from JJ Hat CenterAug 7, 2026
Thank you very much for your review. We’re delighted to hear that you’re happy with your hat and hope you enjoy wearing it for many years to come. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
Michael B.
Superb quality on my Alfonso D’Este shetland wool bowler plus wonderful customer service. Worth every penny to find a purveyor of fine hats that will outlast you!
Response from JJ Hat CenterJul 19, 2026
Thank you very much for your wonderful review. We’re delighted that you’re so pleased with your Alfonso D’Este Shetland wool bowler and with the service you received. A truly fine hat is made to be enjoyed for many years, and we’re honored to have helped you find one worth every penny. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
Calvin
I really like this hat. It arrived in a very timely manner, and was a great fit. Thanks
Response from JJ Hat CenterJul 19, 2026
Thank you very much for your kind review. We’re delighted to hear that your hat arrived promptly and fits you so well. We hope you enjoy wearing it for many years to come. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
