JJ Hat CenterReviews of jjhatcenter.com

The hat I received was much too big, even though the size I ordered matched another hat that I own, which itself was based on a measurement I received in a hat store. The problem is that according to the website, I was responsible for return shipping. The cost of shipping (standard ground, UPS) was $80, roughly half of the purchase price. Based on this experience I will never purchase a hat online. If the hat size, in my case 58, varies from hat to hat, the only viable option is to visit a store and try hats on. Unfortunately, there are no hat stores near me, despite my close proximity to a major city. I thought I should provide an update. I returned my hat and have not received my money back. When I followed up on Oct 1 via email, I received an automated reply that I would hear back within 48 hours. It is now Oct 9 and I haven’t heard back.

Hat is nice , I’m amazed the hat was no ruined during shipping. What piece of cheap crap the new owners of JJ hats provide. Have bought many many hats over the years . I’m finished with this new JJ hats. See ya

Color was supposed to be olive, looks brown to me.

Quality of hats is good and delivery time is good also but refund time isn't good.

Too expensive hats. Not impressed by the quality

Shipping was reasonably prompt. Condition of wax traveler hat had a bend on the crown that's a permanent flaw due to poor packaging. Customer Service is impossible to reach other than email.

I am still trying to exchange my hat, order number 91552. You said the return is approved. Fill in the return form. I can't find it anywhere. Then you want to charge me $25 but no info about where and how I would charge it? I am going to call the shop tomorrow.

Great info but Hats were both wrong fit , one small & the other too big ???