We don’t just sell hats. We live and breathe hats. Headwear isn’t just our business—it’s our passion. Founded in 1911, JJ Hat Center is the oldest hat shop in New York and a true institution. For over a hundred years, the hatters have been proud of excellent customer service and competent advice.
JJ Hat Center (jjhatcenter.com) has 215 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Steve R.
No one responded to my request
Response from JJ Hat CenterJul 19, 2026
We’re sorry to hear this. We have sent you an email regarding your request. Please also check your spam or junk folder, as our message may have been filtered there. You’re also welcome to contact us directly via WhatsApp, and our team will be happy to assist you. Best regards JJ Hat Center
Tom in Portland, O.
This place is dangerous! I was able to find a hat in my style and size (which is so hard to do) but was served up a few others that I loved too! An experience that is far too rare nowadays.
Response from JJ Hat CenterJul 19, 2026
Thank you so much for this wonderful review. We’re delighted that you found a hat that truly suits your style and fits perfectly—and perhaps discovered a few unexpected favorites along the way. Creating this kind of personal and memorable experience is exactly what we strive for. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
Anthony W.
The hat arrived in a timely manner and the size,fit, and look was spot on
Response from JJ Hat CenterJul 19, 2026
Thank you very much for your kind review. We’re delighted to hear that your hat arrived promptly and that the size, fit, and style were exactly right. We hope you enjoy wearing it for many years to come. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
Alexandra P.
Quick shipping. Excellent quality!
Response from JJ Hat CenterJul 19, 2026
Thank you very much for your kind review. We’re delighted that your order arrived quickly and that you’re pleased with the quality. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
john P.
Bought a hat there while in NY last year. Staff was great so I needed a summer hat went on there web site found what I was looking for purchaced it looks great fits great.
Response from JJ Hat CenterJul 19, 2026
Thank you very much for your wonderful review. We’re delighted that you had such a positive experience in our New York store and later found the perfect summer hat on our website. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
Juan
Great product, but runs a little larger than the labeled size. Priced on the higher side of a shantung based hat.
Response from JJ Hat CenterJul 19, 2026
Thank you for sharing your feedback. We’re glad to hear that you’re pleased with the quality of the hat. We also appreciate your comments regarding the fit and pricing. Sizing can vary slightly depending on the shape and construction of a hat, and we’re always happy to assist with fit adjustments or sizing advice. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
Denton
When I received the hat it fit perfectly, the quality is fantastic. I love this hat.c
Response from JJ Hat CenterJul 3, 2026
Thank you very much for your wonderful review. We’re happy to hear that the hat fits perfectly and that you love the quality. That means a lot to us. Thank you for being part of the JJ Hat Center story. Best regards Jérôme CEO
Arthur A.
This is our first purchase from, JJ Hat Center. We are currently waiting for an authorization to return; the cap we ordered was the too large. I believe we will wait to evaluate and have better experience with JJ to comment then.
Response from JJ Hat CenterJul 3, 2026
Thank you for your feedback and for giving JJ Hat Center a try. We’re sorry to hear that the cap was too large and that you are still waiting for the return authorization. Our team will be happy to help make the return or exchange process as smooth as possible. We appreciate the opportunity to improve your experience and hope we can leave you with a better impression. Thank you for being part of the JJ Hat Center story.
