JEGS PerformanceReviews of jegs.com

These company is the worst. Don't trust them.

Less than zero. I bought thousands of dollars worth of parts. They didn't honor exchange or refund after the 90 days. They took my money for aluminum headers 1,000 dollars or so and didn't send them out for about six months. Waiting on the refund for the headers. I decided to go ls that's why I needed refund or exchange none of the parts were used all brand new just sat on the shelf. They wouldn't refund or exchange. I suggest summit way better refund and exchange policy and better customer service. Jegs sounds like a bunch of cousin kissers that think they they're the business cuz they work at jegs and every one else in they're town works at walmart.

Had a Jegs electric kettle Stopped working soon after purchase After many weeks of complaining they sent a replacement to shut me up This did not last very long before it too failed Jegs branded products are rubbish.

my boyfriend has spent 1000s on parts with jegs for a build he’s doing and his block went in to a machine shop while he was waiting he bought the parts for the new block and didn’t open them then we found out they missed oiling rings we called twice to get the new ring but they wanted us to pay for a whole new kit instead of fixing there mistake and had an attuide on the phone and wouldn’t listen to us. definitely going to start buying for summit racing.

Talked with Zeth who was very helpful and knows his stuff. Answered and resolved everything question I had. Called back to add to my order. Talked with Peter in customer service who quickly took care of my. Friendly honest professional service I trust. Deal with these guys with no worries. Great job guys. Thnx

I ordered a radiator high-end 345 dollers came with no instructions I ended up missing work because my car was down because they listed drop in I'm thinking ok. Nope I had to order fittings for it. And it doesn't even mount in its to big, right drop in what a joke if you want overpriced crap that is listed for your vehicle but is not, order from jegs I never will, and I'm going to tell everyone that's into the car scene not too, unless they want a part that says it's for their car and it is not,

I had some problem with defected merchandise,thanks to a girl named Alex my problem was solved right away,congratulations to Jegs for having such a great employee,she is definitely the best.

I ordered parts on 01/19/26. After no parts and no update I contacted them. Said it was coming from 3rd party. Asked them to contact them. Said they would email. Still no update. Contacted again, said they would check 3rd party. Two days later no update. Contacted again said my part would be received 02/26/26. And they also confirmed with an email. Then next day received an email my order was cancelled and was reordered 02/19/26. Contacted them again. They said the 3rd party never got the order and had to replace it now with an expected date of 04/07/26. I cancelled the order. Three days later and still haven’t received a refund. Sounds like a lot of lying thieves to me. I’ll never order from them again.