JEGS High Performance is the second largest mail order company of automotive equipment in the United States.
JEGS Performance (jegs.com) has 342 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Auto Parts & Wheels · Boardman, Ohio
Excellent
Auto Parts & Wheels · Eastlake, Ohio
Excellent
Auto Parts & Wheels · Westerville, Ohio
Excellent
Auto Parts & Wheels · Cleveland, Ohio
Great
342 approved reviews, newest moderated first
VICENTE
I would left less than a star if it would be possible. I ordered and payed around $1,600 on a part that was supposed to be delivered more than two months ago, I never received either the part or the refund, when I called they never know what's going on and keep telling me that they will email the department that take care of the refund. I still waiting my refund with no answers.
Ann marie R.
If I could I would give them a zero they didn’t get in touch with me it was backordered had no idea would have went somewhere else then I called the guy lied to me saying it was getting shipped Tommorow a week later I called back it’s getting shipped today it’s bull crap don’t order from them u will be sorry I don’t know how they stay in business
George P.
No communication, don't know when my shit gonna be here.It's been two months going three months of me paying and they still haven't shipped anything or I don't have no shipment , nothing their garbage , don't use them
Roger D.
These people keep your core fee They say to wait 30 to 45 days It's been months since i sent them my core with no core fee return. DO NOT USE THIS COMPANY
Vaidotas M.
Oder parts which were listed as in stock and ready to ship same day. But after a week haven't received any mail about tracking order i contact them and was told tge parts i ordered will be in their units after a month , and then they can ship it to me. What is the point to list the parts as in stock and ready to ship if it's not even in their warehouse.Lier and very untrustworthy company
Ac C.
Waited for a part for 3 months. Kept getting put off (6 of this month, 15th of this month...). Finally figured out HOW to cancel the order, it took 2 days for the same part through Amazon. I hate using Amazon and just a few years back Jegs was an awesome place but I'm not sure I'll be using them again.
Jo
Will never shop here again, they will ship everything freight. I bought a 32 pound restoration cart and they charge 150 to ship it because of freight, I bought a Mustang apron and for some odd reason that is getting shipped freight. This company seems like a scam I won’t buy here again. I wish I would have looked at the reviews before I bought the first time.
Jeff J.
I would leave less than a star if that were an option. I purchased a radiator for my Jeep (frostbite cooling) 8 months ago (March 2025) and it has already failed. Jegs has emphatically refused to help Merry Christmas to me I guess.. Worst service experience I've had ever I'd also like to state that the hype of the ad was misleading and nowhere did it clearly state warranty info. Way to go jegs! leave a "valued customer" without options.