JEGS PerformanceReviews of jegs.com

I ordered $600 worth of parts. Half of the parts did not fit. I ordered off of the website information, but wrong fit. I returned all the parts and got $17 refunded. $17 on parts they are going to resell to someone else and still make more money. Worst company to return anything I've ever dealt with. I'll never do business with them again. They should be ashamed.

ordered a few parts online, get the confirmation number and see that one part has an expected ship date in over 2 months. I cant wait that long, have called and held multiple times (over 3o min each time) to try and get this part cancelled. jegs customer service line is a joke. sent an email but i dont expect any kind of response.

I bought some wheels and only minutes later I realized I ordered the wrong bolt pattern. They will not stop the shipment! Only minutes after I ordered!!! Unbelievable! I’ll never do business with them again! Ever. So ridiculous… update. I sent back the wheels and only was refunded for one. Still waiting on the other refund. Oh, also, I wasn’t refunded the full purchase price of the one. No surprise. They are absolutely terrible.

Jegs needs to do something about eliminating all the stupid, uneducated people who work in their shipping and ordering departments. I ordered a bunch of sockets from SUNEX tools, and they take about two weeks to get from overseas, which is understandable. However I got my order, one item was missing, so I called and complained to Jegs. The fool on the other end of the phone (who acted more like I was an inconvenience than a customer) just said sorry and hung up next thing I knew my order was canceled in its entirety, and my money was refunded without any warning. So now I have to re-order a new set of sockets because some lazy hoodlum decided customer service was too much trouble.

Some moron in Jegs’ shipping department thought it was a good idea to pack two five-quart jugs of oil laying on their sides. Of course they leaked and soaked everything with 30 weight.

Bought hybrid battery for toyota camry had a year warranty purchased a year extended 4 months in battery died, have been 2 month calling jegs on hold for 40 minutes to hear we will call you back, and they never do. Spent $1600 for new battery and other day had to purchasea used so car can be driven again! Terrible customer service would never deal again! Turning them into bbb.

Ordered a Carburetor in Nov 22. The carb was not installed until January. The carb was defective and dumped fuel onto the intake. Return was initiated before the 60 day return policy was expired, Jegs charged am 104.00 for restocking a defective product. When I called to talk to them the customer service representative was very nice but wasn't allowed to correct the issue. I was told that it is Jegs policy to charge customer restock fee for defective parts. Jegs is a company with theft of their customers money set as a policy. Do not do business with Jegs

It is big scammer company No customer service no all 3 month I can't return my little money (200$) Bank reject card number not rigth an etc. Go away from jegs