JEGS High Performance is the second largest mail order company of automotive equipment in the United States.
JEGS Performance (jegs.com) has 342 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Auto Parts & Wheels · Boardman, Ohio
Excellent
Auto Parts & Wheels · Eastlake, Ohio
Excellent
Auto Parts & Wheels · Westerville, Ohio
Excellent
Auto Parts & Wheels · Cleveland, Ohio
Great
342 approved reviews, newest moderated first
Allen S.
I just bought a set of JEGS SSR wheels, great price , with the caps that are supplied won’t fit my 1991 S10 pickup. No problem but disappointing, call them and had to buy taller center caps adding $50.00 to this purchase, they won’t exchange or acknowledge they need to put a foot note on their ad , buyer beware
Max T.
They’re shipping is super expensive & almost never comes by the date it’s supposed to, definitely going to start using speedway motors at least if it doesn’t come on time they refund the shipping cost!
Anthony
Worst customer service ever. Had roller rocker bought from them. The rockers were thrown into the box with just a tray and tape. Needless to say the rockers were just being tossed around in the box. Called and emailed and never heard back from the email. I have to wait for my rockers to return to JEGS before I get my new ones. Put me back about 2 weeks on my build. Do me and yourself a favor and go to summit!
scott R.
Absolute worst customer service and parts to ever deal with. Very long story, save your time and money and go elsewhere! I spent around $7000 with these knuckleheads and I will never spend another penny. I would give them the worst rating ever.
Scott
Ordered a fuel pump and distributor. What was in the fuel pump box wasn't what what on the packaging or on the website. The distributor was on damaged one that someone else had returned. Still had that persons damage note inside. Spent an hour on hold to get Auth to return it to the warehouse which is closer than the retail store. Took parts to warehouse and got a replacement for the distributor but the whole run of fuel pumps must be in wrong boxes because the second one also wasn't what was on the box. So far not bad. We handed them back the fuel pump for a credit and purchased another completely different pump. We never received the credit so I called again. Basically it says we kept the second pump which we didn't. Why would I buy a second pump if I kept that one? Out 70+ dollars for the pump their records say we kept.
AJ V.
This company is horrible been waiting over two months for something. Every time I call they say it will ship the next day and it never does. Scammers are better to deal with than this place.
John V.
You people lie out your butt. I called and talk to a woman that doesn't know anything . I was supose to get the item that I ordered on the 19 of Sept and was supose to get it by the 26th and didn't get it. So she lied though her teeth these people can't tell the truth. They are full of 💩. Don't buy anything from these people.
victor D.
Chose one star because zero wasn’t available. Don’t order from this company. I got the complete wrong part and have spent nearly two hours on hold but barely moving through the queue. Sent an email to customer report where I was told I’d receive a response in 24 hours. It’s been over a week. No response. My only choice is to buy a return label and HOPE they get it right next time.