JEGS PerformanceReviews of jegs.com

Waited on the phone over 2 hrs to speak to somebody think that is a little ridiculous

First time buyer. Suckered into ordering parts due to supposed avaialability ie showing near term shipping dates. Checked order a few days later and shipping for part 1 was delayed 2 months so cancelled order. Part #2 was a simple small part (pin) that was already shipped unfortunately, so could not cancel . Was charged full shipping fee of $15 for and $8 dollar part, but showed up JIT. Supply chain nightmare for businesses so constant changes and updates for suppliers is a hardship for business dealings and projected availability. Got a pump one year after order from another supplier, but no charges until they called and confirmed continued interest. Good CS Jegs did refund my fees for the delayed part. They have a fair price. A reorder, if onsidered, would have to be met with free shipping based on my purchase circumstances. Like to give people a second chance when possible

Continually selling. Items they don't have in stock.

Ordered catylatic converters came out defective will only accept refund if I return item. Won’t pay removal of catylatic converters that will have to come out of my pocket.

Ordered an MSD Ignition 8365 Pro-Billet Distributor to my Shop and Ship account, received it 2 days later Detailed description, properly packaged for international shipping )))

I think it's bullshit that you force me to donate money for cancer to get my order placed i have cancer I am not out asking for money this will the last purchase from jegs

Order headers. Our team mechanic installed them. He proceeded doing a smoke test. They ended up not passing. Ran scope down and findings that welds were not complete in the inside

I purchased bedlift early Nov. Said would ship in 2 days. I wait a week and got nothing. Finally get email saying it will ship week later. I look on website it says back.ordered. I get another email saying ahippingnis delayed again. After 4 weeks of waiting I start calling Jegs to cancel order. When and if you ever get to a live person I was told that I would have to call back Monday to cancel. Fastforward to today...Monday. called to cancel order. Spent 15 minutes waiting for live person since there isn't an order cancel option to chose. Person tells me they will send cancel notice to customer service and even had attitude. I will not use Jegs anymore. Summit will keep my business.