Jack's Flight Club Reviews | Read Customer Reviews of jacksflightclub.com

Jack's Flight Club Reviews | Read Customer Reviews of jacksflightclub.com

Jack's Flight Club reviews

569 approved reviews, newest moderated first

Lorna M.
May 5, 2026
Very helpful team!
I recently contacted Jack’s Flight Club to cancel my membership as unfortunately I cannot now travel abroad. The team at Jack’s responded very quickly, especially as it was a bank holiday weekend, and the whole process was completed very efficiently. They run a very smooth operation!
Response from Jack's Flight ClubMay 6, 2026
Lorna, we're so happy to see that we were able to assist you with your membership query and that everything was resolved quickly :) We try our best to not only offer amazing flights but the very best customer service. That's just why our team is called Member Experience. If you do need anything else, please don't hesitate to reach back out to them by emailing: [email protected]
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Edward
Apr 28, 2026
Great customer service
Great customer service. Very quick and helpful!
Response from Jack's Flight ClubApr 28, 2026
Edward, we are very happy to see this! Just what we would expect from our amazing Member Experience team and we're elated they were able to assist you :) If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
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Lisa E.
Apr 28, 2026
really prompt response to a membership…
really prompt response to a membership subscription I'd forgotten about. Refunded immediately and were super helpful.
Response from Jack's Flight ClubApr 28, 2026
Lisa, thank you so much for taking the time to leave your review! We are so happy to see that everything was resolved quickly with our Member Experience team and your refund was granted with no issue :) If you do need anything else, please don't hesitate to reach back out to our Member Experience team by emailing: [email protected]
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SUZETTE H.
Apr 22, 2026
TRIED NUMEROUS times to join this…
TRIED NUMEROUS times to join this company!!!!
Response from Jack's Flight ClubApr 28, 2026
Hey, Suzette. We are so sorry to see of any issue with joining the site. We have checked through your email history and note that you contacted us on February 11th 2026 advising of an issue joining. We assisted you with a password reset and also helped with setting up your airport. You gave us a Great review on the service, so we were shocked to see this review now. We received no further emails from you since February to advise that you were still having an issue. We reached out to you on April 23rd 2026 to confirm how we could assist further with your membership. Sadly, we have received no reply to date to advise us. We would love to get any other issue sorted and ask that you please reply to any of the prior support emails or reach out directly to our Member Experience team at [email protected]
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seashell470
Apr 21, 2026
Jacks Super Service…
I have not taken a flight with Jacks Flight Club. However the service is very professional and the number of flight discounts is truly amazing. i would feel very comfortable travelling with them.
Response from Jack's Flight ClubApr 22, 2026
Hey, there! We love that you've been enjoying the flight offers so far and hope that you can book with one of our alerts soon :) If you ever do need any help understanding how to use one of our flights to book a trip or any other questions, please don't hesitate to reach out to our Member Experience team by emailing: [email protected]
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Jeffrey D.
Apr 21, 2026
Very good deals on airline flights.
Very good deals on airline flights.
Response from Jack's Flight ClubApr 21, 2026
Hey, Jeffrey, thanks for this review! We love knowing that we're providing you great flight offers and please don't forget to send us a postcard the next time you book :) If you do need anything, please don't hesitate to reach out to our Member Experience team by emailing: [email protected]
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Conrad von P.
Apr 20, 2026
Great Resource - Great Price.
Generally speaking, we all travel to larger cities and high frequency tourist spots. With this in mind, JFC is a one stop shop for finding great deals. Also, worth noting is that JFC does NOT find deals at Red Roof Inns or 1 or 2 star establishments, Instead they focus on places you would not be embarrassed to take your parets too.
Response from Jack's Flight ClubApr 20, 2026
Conrad, this review is truly appreciated and thank you for taking the time to let us know :) Each one of our flight alerts is personally written by one of our Navigators and we are so happy that they've been able to give you some inspiration. We hope that we may find you even more amazing offers to whisk you (and your parents) around the world!
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Tom P.
Apr 20, 2026
Multi-destination winner!
For me, the concept of peppering me with flight alerts works since I travel frequently to a never-ending variety of places.
Response from Jack's Flight ClubApr 20, 2026
Tom, we're very happy to see this and we're so grateful to be able to provide you flight alerts that meet your needs. Now tell us, what could we have done to get that fifth star? 🤔😆 We'd genuinely love to hear your feedback and how we may help you get more out of the service. Please reach out to our wonderful Member Experience team at [email protected] with any feedback that you'd like to share or any way we may help you in the future!
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