John and Mary H.
Repeated attempts via email and phone…
Repeated attempts via email and phone to obtain authorization for return and address with no responses. Filed dispute with AE for refund of money.
Response from itoolmax.comMay 28, 2026
Hi! We sincerely apologize for the lack of timely response and the inconvenience caused. This is not the level of service we aim to provide. We will prioritize your case and assist with the return process as quickly as possible. Thank you for your patience.

