itoolmax.comReviews of itoolmax.com

First and foremost - your products are brilliant. I'm an engineer and keeping it simple is paramount. I absolutely LOVE my 8.3" mower. Light, simple to assemble and use with batteries - beyond wonderful. If you have a lawn larger than say 20'x30' - get the larger versions. ) I believe this is the weed wacker? Perhaps have your marketing folks clarify :) I use it for a full sized lawn and simply break it into three sections. I do them in a nice, simple "Hey, if feel like having fun and using my little iToolmax" sections. ((Quick thoughts for your team - the 1" square on the handle sticks. I feel it should be a simple push down and stay down. I have to hold it down for some reason. And maybe have a logistics consultant audit your shipping process. There are a few kinks.)) Don't let this stop you from buying - iTools are fabulous !

This product is an absolute winner! I had one before and tried to order it again but never got the product (they took my money.) itoolmax delivered timely and the product performed as expected. Solar Ionizer treating pool water and eliminating algae build up, minimizing chlorine and keeping the water sparkling clear. A tremendous value for the cost of the unit and the ease of burden of pool maintenance that it provides.

Haven't even received my order yet- been over a month!! Never again.

I purchased the Grass Trimmer June 5 after seeing the ads and read some reviews which at the time were mostly positive. After receiving the item, I immediately assembled it according to instructions and noticed right away the parts are mostly plastic and flimsy design. I tested it in a small area of the lawn, not thick and thought it shouldn't be a problem to trim. I was so disappointed that aside from the wheels being wobbly, its not cutting properly at all. The test lasted for 10 minutes and decided that this unit is poorly designed using shabby materials. I contacted Custoner Support June 5 on the same day I got the unit. It took them June 15 to respond apologizing and OFFERED a 20% REFUND AND I CAN KEEP THE UNIT. I replied explaining that I don't want the poorly designed and defective unit and want a FULL REFUND according to the Terms and Conditions stipulated in their website regarding 100% Satisfaction Guarantee. They replied June 25 apologizing again but this time offering a 30%REFUND and stating that this is the best they can offer. I replied with a Demand Letter to give my REFUND. They replied July 5 apologizing AGAIN but this time OFEERING TO SEND A REPLACEMENT PART ONLY for the Metal Guard??? And asked me to take a picture of the damaged unit explaining what the damages were and what I was doing, etc. THEY REFUSE TO GIVE ME MY REFUND ACCORDING TO THE TERMS AND CONDITIONS. THIS COMPANY IS A FRAUD AND SCAM.STAY AWAY. I'm angry and lost $170 and stuck with a unit that DOES NOTHING!

I thank Trustpilot for the help I received with my previous message concerning Itoolmax. They responded with a 10% credit if I would keep the garden stool. Then an offer for 20% discount. I do not want the garden stool; I'm looking for a return authorization. This is concerning order number 232390. I'm 79 years old and was looking for a stool to use indoors. This will not work with my floors.

I have been able to use it thru 2 battery charges and now neither battery will charge. So I guess you get 2 batteries fully charged and that is all you get. Time to throw it out. 19 Jul 2026. Update to my initial review. iTool customer service is working with me on the battery/charging issue. They have been very helpful and are trying to rectify the problems. Customer service is an A+

I am not satisfied with weedwacker want a return label, I find it a piece of junk, Ilene Garlick 57 Erie St S PO BOX 621 WHEATLEY ONT 519 324 8759 ,please respond

I purchased a cordless pool vac that I thought would be ideal for my steps and swim out area, I was wrong. It was usless and didn't pick up the dirt. I have been trying to return it for over a month. They have yet to give me a return address after a dozen plus emails and pictures. I have recieved three from them requesting pictures and offering me a discount. I am stuck with a $110 lawn ornament. Their customer service and guarantte is worthless. It's going on 2 months now, the product has been sent back and I'm stilling waiting on my refund