itoolmax.com Reviews | Read Customer Reviews of itoolmax.com

itoolmax.com Reviews | Read Customer Reviews of itoolmax.com

itoolmax.com reviews

734 approved reviews, newest moderated first

weissr
Jul 3, 2026
I purchased four wheel 3in1 lawn mower…
I purchased four wheel 3in1 lawn mower put the weed whacker on and the motor spins it right off, like it’s going backwards the threads on the motor head only go on one way also the threads on the rope only allows it to go on one way , something is wrong here.
Response from itoolmax.comJul 6, 2026
Hello, We sincerely apologize for the unpleasant experience. If you suspect a product malfunction, please contact us with the details so we can actively follow up. However, we do not appear to have received an email regarding the after-sales issue with your order. To help us better handle this, please send an email with the subject line "Order Number + Review" to [email protected]. Thank you. Best regards, The iToolMax Team
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Marsha W.
Jul 2, 2026
This mower may be small but it is…
This mower may be small but it is alittle power house of a product. I have a large area around my Flower beds that I would half to use the weedeater instead of the mower. But I now I have your great little product and it looks better than the actual mowing of the yard does. Thank you so much for your neat invention. Marsha Whitfield
Response from itoolmax.comJul 6, 2026
Thank you so much for your lovely feedback, Marsha! We’re thrilled this compact powerful mower works perfectly for your flower beds. Happy gardening!
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Julie T.
Jul 1, 2026
Good product
Easy to put together and use. Good batteries.
Response from itoolmax.comJul 6, 2026
Thanks for your nice review! Glad you love its easy assembly and great batteries.
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Susan
Jun 30, 2026
They have very poor customer…
They have very poor customer service/support. I would not recommend this company at all. I am now out of money and have a hand tiller that doesn’t work. POOR business, do not buy from them
Response from itoolmax.comJul 6, 2026
Hi, We are truly heartbroken to hear your terrible experience with our hand tiller and customer service, and we sincerely apologize for all the frustration and financial loss this has caused you. It is never acceptable for our support team to fail to assist you properly, nor should you receive a non-functional product. We take full responsibility for this unpleasant shopping journey. Could you please kindly send us your order number via private message? Our dedicated senior support team will immediately step in to resolve your issue thoroughly, whether it’s a full refund, free replacement or other satisfactory compensation. We will follow up with you personally until everything is fixed properly. We hope to earn back your trust and make this right for you. Best regards, iToolMax Team
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James P.
Jun 30, 2026
3 In 1 Cordless Grass Trimmer, Weed Eater and Edger
I don't have any updates on my order. It's been 10 days. There are no updates listed on iToolMax or in the Shop app. The only way to get tracking information is by downloading the Shop app, which has no actual updates. If I'd seen these reviews, I wouldn't have bought this product.
Response from itoolmax.comJul 6, 2026
Hello, We sincerely apologize for the poor experience. I have checked your order; it is currently in transit and is expected to be delivered within the next few days. Best regards, iToolMax Team
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mike S.
Jun 28, 2026
Broken rubbish grass cutter
Please do not buy this grass cutter - it flexes from cheap unsupported plastic that breaks The strimmer cord will only last 3 uses The height adjustment locator pin snaps I’ve tried to return but no corispondence It is NOT fit for purpose
Response from itoolmax.comJun 29, 2026
Hello, We are very sorry that the product did not meet your expectations and resulted in a poor user experience. We have expedited the processing of your after-sales request; updates regarding the status will be sent to your email, so please keep an eye out for them. Thank you for your cooperation. Best regards, iToolMax Team
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Ric D.
Jun 28, 2026
Shady construction offers no firm…
Shady construction offers no firm structure. Wheel frame bends easily lowering the cutting blades. Easy enough to assemble but so disappointed in the performance. Nothing at all like you see in the ad video. I truly feel I fell for the ads and wasted my money. Will have to depend on the old weed wicker that process more power from its battery operated system.
Response from itoolmax.comJun 29, 2026
Hello, We are very sorry that your shopping experience was unsatisfactory! Have you contacted us regarding after-sales support for this order? It appears we haven't received any relevant feedback yet. Please send an email with the subject line "Order Number + Review" to [email protected] or contact us online. We will certainly provide you with the best possible solution. Best regards, iToolMax Team
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Terry
Jun 26, 2026
I only wish I had read the reviews…
I only wish I had read the reviews before purchasing, I concur with all the previous comments regarding the lack of communication on delivery schedule. Contacted customer services twice with no response. Avoid, Avoid Avoid.
Response from itoolmax.comJun 29, 2026
Hello, We are very sorry that your shopping experience was unsatisfactory! Could you please provide your order number or email address? Alternatively, you can send an email with the subject line "Order Number + Review" to [email protected] or contact us online. Best regards, The iToolMax Team
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