iTechDeals.comReviews of itechdeals.com

The few times I have had to contact customer service I have been pleased with their response. They do care about their customers.

I purchased an iPad it arrived in beautiful condition, however it wasn’t compatible with my iPhone so i reach out to request a return. Amy was super helpful, my email got a response right away. Very specific introductions were given and i was able to do the return without any issues.

Good fast and kind service

When my order never came, they resent it as soon as I let them know.

I ordered the surprise box of tech, and they turned around and cancelled the order, and did not even let me know. I only found out about it because I got an email from Paypal letting me know that they had returned my payment. I sent their support department an email to ask why, and got an email from Jessica stating that my order was flagged as possible fraud, so my payment was cancelled, and no product would be shipped. Yet I had received 3 spam emails from them after my order was cancelled. So if they thought I was fraudulent, why did they continue to spam me? Simple answer: they are just using this deal to "harvest" emails. You may get a box of worthless junk, or you may get nothing, like I did, but they are guaranteed to get your valid email address to endlessly spam you and to sell/give to others. I ordered the surprise box of tech just as a test to see if I would want to order anything from iTechDeals in the future. Well, now I know. (Based on what I have read on this site, Jessica spends her off time uploading positive reviews to this website.)

Straightforward, sincere and professional service with customer satisfaction at the heart of their business.

Ordered from there the first time and was pleased. Customer service is extremely friendly also.

iTech was great. I had a little problem with my shipment and I initially thought it was lost in the mail. iTech was willing to replace the shipment free of charge!!! Thankfully the shipment finally came and it was resolved but I was glad how quickly they responded to me and their willingness to help me out!