iTechDeals.comReviews of itechdeals.com

I ordered a refurbished Apple Watch from iTechDeals in early September, and it then took close to 3 weeks for the order to arrive at my house. Upon pairing the watch with my iPhone, I found the watch froze up constantly (stuck on the black screen with the Apple logo), making it unusable. When I emailed the customer service address explaining that I needed to return the watch, Amy was extremely responsive and helpful, and I did eventually receive a full refund. However, it was disappointing that I had to pay for packaging and postage to return the watch. This experience also makes me wonder about the quality of products in general from this company, like what percentage end up being defective?

I ordered an ipad and I canceled the order due to long to ship.. so I cancelled and I didn't feel comfortable with why it was taking so long since it was in stock. I just felt it took too long and now my son went and bought an iPad at a pawn shop. That's the only thing I had an experience with, as well an issue with.

iTechDeals customer service was good. The product that I got however, was not as advertised, which was a bit disappointing - that's why the 3 star rating. It's a product that cannot be returned/exchanged. Their customer service would get a 4.

I got a good price on an iPad and a terrific price on two lightning cables. Unfortunately one of the cables didn’t work well. But I emailed their customer service and quickly received a refund for the price of one of the cables. Also handling took a little longer than I would have liked. I found myself wondering if this was a scam. But after maybe 7-10 days I received an email that it shipped and downloaded an app to track the items. But I would hardly call it tracking. It just basically gave me the status of the order. So all in all this was a fair experience and I would consider buying from them again if offered an insanely good price on a product.

Send more email about someone's order... I haven't received anything.. And the tracking number is not working.

There were a few items that are useful for me, but most of them were more suited to a younger crowd. It would be great if they asked for an age range for creating these tech boxes. I liked the night light, but I prefer night lights that don't use batteries as they seem to eat them quickly. This one takes 4 triple A batteries. The phone stick-on wallet pocket is ok, but I don't really think it's safe to attach my credit cards to my phone. It might be nice if I was taking a walk. At 70, I don't really need a mini drone. It was fun to try it out though. Not sure I'd do it again.

I have ordered from iTech Deals in the past with great results every time. This time, I ordered an iPad that arrived damaged. The service and assistance in resolving this issue was exceptional. I will continue to use iTech. Thank you

I purchased a refurbished Dell laptop computer from this company that arrived with a chunk of plastic missing from the hinge that caused issues with the screen separating from the laptop casing when it opened. The company did authorize a refund and sent the prepaid label for the return. I went to purchase another one from them but they no longer had that model. I ended up buying a Acer laptop from them that was also reconditioned. It arrived in 4 days and also had a chunk of plastic missing from the back of it. Overall, it worked as expected and a $20 case covered the defect. I found the return process and communication a little hit or miss but overall the laptop was a good deal. Expect the reconditioned item to be potentially damaged beyond just scratches but operational.