Internal Revenue ServiceReviews of irs.gov

I just think it is unnaceptable that the I R S cant get themselves together and deliver our refunds in a timelymanner We would probably go to jail for that kind of behavior.Maybe we dont need the IRS 'they need to get their act together.They cant expect us to be responsible when they arent

What a circus! Nothing but clowns and 18th century practices. Nobody answers the phone. You get disconnected. What a joke!

I received a letter from the IRS requesting more information about the death of my wife and they are holding up my refund. I have tried to contact them by phone and all I get is a computer that hangs up. When I finally reached a human, she transferred me to another computer that hung up. As far as I am concerned, they can keep my refund because they are not worth my trouble. Worst system ever for customer service.

Too bad that IRS is controlled by the government look like the population don’t have any right con complaint about it. There is some institution that must be gone for good. What is the people right to appeal if there is not any solid customer support line where we as people can complain. I was on the phone for more than one hour not fair. Today all day I have trying to reach the IRS customer service number and look like no one is available call dropped off as soon I call because there is no one available. There is some gubernamental business that must be closed.

I wish I was able to make a kind response, but due to the automated call service Our IRS have in place. It makes reaching an actual human being virtually impossible! To make matters insulting, the Robot service that setup doesn’t even give you the option to speak with anyone by using the universal “0” If there is anyway someone can read this note. Please fix the automated system, or just hire a couple of switchboard operators. For you see, My last year of working before becoming disabled was November of 2019, & I filed and I was to be granted a return. Well, I just found out that a return was issued and then returned back to the IRS. I am in need of my return. Just imagined if it was you and you provided service and was never compensated for your work. Sincerely, Disabled Individual

Their GD automated service hung up on me both times saying that "they are not able to handle my call because of the high volume". They're dicking me with my stimulus payment because they only see one acct number. I doubt anyone from Google or IRS even read these. What kind of f**** answer is that? "Can't take my call due to high call volumes". You need to get rid of the automated bs. It doesn't work. Oh, the best part is it told me to call tomorrow. How about you call me tomorrow for wasting my time. Yet again.

I usually have a rough time getting through to the IRS and getting the correct help I need but today 6/24/2022 we got an amazing person who was patient, detailed and got us all the answers and then some we needed and I just have to acknowledge this lady for her amazing job well done. Thank you so much to Mrs. Barlow ID# 1004270380 from Pennsylvania!! From Mrs. Smith and Ms. Pruitt

I wanted to give them no stars, How do you explain holding hard working peoples money, For no reason that your dumb yearly QA ( Quality Control & Assurance) only to sit on it for over 7 months or more. Meanwhile the people are struggling to get their money. I am writing to the Government to see what they think about what you are doing, Whoever is in charge is probably someone that has a vendetta against a certain class of people. HERE IS WERE YOU FILE A COMPLAINT AGAINST THE IRS TO THE FEDERAL GOVERNMENT : U.S. Government Accountability Office ( gao.gov ) go to (REPORT FRAUD) in the middle of that page and report the abuse of power and mismanagement of funds wasting time releasing taxes.