Internal Revenue ServiceReviews of irs.gov

Where's my refund from 2022. You all sent 2 letters stating that on October 3th, that I would receive it in 3wks. Next I get a letter stating you all owe me interest. WHERE'S THE REFUND. IN 2 weeks, it will be a hold YEAR. Did it take a year for you all to get yours¿ I was to hear from you all in 30 days, those days came and went. WHAT THE PROBLEM!

I had to choose one star in order to leave an review.. OMG.. I don't know where to begin. The customer service is the worst. The representative I had talked to me so rudely it was literally unbelievable that someone could work in this type of profession. Not only was she rude to me but, insulted me as well and hung up on me. The wait time is ridiculous trying to get an representative on the phone. Once you get one most of them are so rude, don't want to assist, etc.. Another thing, I notice when they come on the call they give their employee # so fast. I think they do that purposely

They have had my tax return for over a year now then oct 31 i get a letter from them saying they owe me 11 grand plus 600 in interest and I will get a check in 4-6 weeks but after 9 weeks and no check i call the number they gave me and after 2 hrs on hold I’m told wrong department transferred wait another hour then on phone with a lady for another hour so now 4 hours and all she can tell me is she doesn’t know why I haven’t gotten it and it still hasn’t been processed and just wait cpl more weeks then call back 😂😂😂

The folks at the Maitland Florida office were courteous, professional and competent, especially Mr. Rodriguez and his supervisor. They were able to help with a long standing issue that could not be resolved by fax or mail. Thumbs up and 5 stars well deserved!

After three or four frustrating attempts to correct information on my tax return..... dropped calls, "not instructed in that area", transerred and DROPPED after an hour plus on the phone....and the like, one agent stood out as she knew how to handle the problem and did so in a quick and efficient manner. Her name was Mrs. Blunt, # 1004022541, and she should be commended for her taxpayer service.

Horrible! They are unconstitutional; they are stealing our money. They just sent taxes from 2014 and 2015 after we settled with the tax attorney three years ago. Now, suddenly, we owe more taxes than we made. We were living in poverty in California during this time. They are crooked and betray the hard-working Americans.

IRS is a joke to say the least They “slow” as well you know . We gotta stop filling our taxes and give them at least a year or two to catch up. I ain’t no tax professional but clearly we can see they “overwhelmed” over there

Very lazy , never want to answer phone calls . Like bro that’s literally your job . Had to call 3 times to try and talk to someone