Internal Revenue ServiceReviews of irs.gov

We are in dire need of form ss-4 to remain an online seller, due to other government over-reach and regulation, and meanwhile, this governmentally afiliated assemblage of ineptude won't even answer the phone whatsoever to help businesses with ein issues. Our business is literally about to go non compliant because the irs won't help us remain governmentally compliant. 'merica

I am very frustrated with the Internal Revenue. No matter what the reason is, you can never get them on the phone. Why do I have to go through all these prompts and then when you go the prompts especially on the phone it says that they are extremely busy and try your call back. Well it’s not tax season anymore and you still can’t get them on the phone. If they are under staffed I am sure there are hundreds of people that could use a job. It’s very stressful and I need to speak to a live person. They try to confuse people with the automated system that after you push your prompts it clicks you off saying call back to tomorrow.

Was on hold for a total of 3 hours and as soon as I asked my question they hung up on me.. what a waste of fing time..

Those spinless people at IRS took billionaire uber/lyft words against me because they cannot go after their lawyers and penaltied me unfairly. You cannot reach them with email, phone always busy and hangs up. They can all go to hell with their services(!) and themselves

-100 stars. IRS has made a mistake on our return. We are expecting a 500 dollar check. They are saying we owe 1000 dollars. We called to make them aware that we get 10,000 of unemployment deducted. No answer. Finally get someone after 45 min. She puts us on hold so she can look up the info. She comes back on, then says needs to put us back on hold to research more. After so many minutes, we are hung up on. We called again, and are hung up again. Useless people. Get your act together!!

I have been on the phone for two hours on hold right now I did my taxes in January now I'm being told now I have to wait 30 days again and they don't put anything on id.me either like come on every month you keep telling me 30 days we are in august, and you should not even get a star customer service has some attitudes we are the ones that should have the attitudes this is our money you're not given it to anyone free we all paid into it so we deserve some respect

IRS has by far the most disrespectful people working for them. Now someone used my SS # and filed for me. I had to end up mailing my return back. Long story short....I called gave them info waited another 2 months NOTHING!!!!! Now today I got time Im home and decided o call them The 1st rep picked up and goes "my name is not necessary, but my ID # is so and so" she said so fast I didn't even get to write it down. She then says "is this for payment or for a return" I said return, she just clicked the phone back to the automatic system and put me on hold again, mind you I was already on hold for 1 hr 23 minutes....now another 1 answered the phone , but this time the phone on her end was going in and out so I made her aware and automatically she gets an attitude. I say "Ms please understand I've now been holding for 2 hours so I'm frustrated and now your phone is going in and out" I'm not 100% sure what she was saying but all you hear is attitude she then puts me on hold and about 2 minutes she hangs up. Again had I owed the IRS money y'all would of been on my back and in my account deducting. YOU GUYS OWE ME SO WHY ALL THE ATTITUDE AND WHATS THE DAMN DELAY. I have not received no letters in the mail or NOTHING stating the delay. Get some respectful people with proper communication and less attitude to work. I'm a taxpayer I need to know what's going on. I can promise you if I was a white person or had it been a white person on the other end of the line he/she would of gotten the ultimate top tier respect. This is just so sad and if I didn't have to call trust me I WOULD NOT

So much for the Taxpayer Bill of Rights. The IRS has reached an all-time low. Speaks volumes for the current state of government affairs. Matters are not being resolved in an acceptable timeframe, agents are ruder than ever, and taxpayer assistance is totally lacking.