Danielle C.
Don't bother
If you are Canadian, don't bother ordering from this place. The delivery experience was awfully confusing because DHL didn't leave a tag on the door, but brought it to a Canada Post office but I had no idea. The communication was awful. I reached out to Irresistable Me 5 times before they finally told me where to pick up the package. On top of that, the extensions racked up $137 of customs I had no idea would happen. That made the total expense about $1000 CAD on top of the extensions. only for me to find out they are like fluorescent orange, not copper. Not a happy customer and will never be back.
Response from Irresistible MeAug 12, 2026
Thank you for taking the time to share this feedback, and we're sorry to hear the delivery experience was so stressful. We know how frustrating it is to not know where your package is, and we want to clear up a few things while also making sure we can help resolve this for you. On the delivery itself: once your order shipped, you would have received a DHL tracking number. When the shipment reached Canada and was handed off to Canada Post for final delivery, the Canada Post tracking number was also available on that same DHL tracking link, on the Details page. Looking at the tracking history, the carrier attempted delivery on July 28th and left a notice card at the address with pickup details, and then sent a final notice on August 2nd letting you know the package would be returned if not collected. We're sorry this wasn't clearer in the moment, and we'll always take feedback about carrier communication seriously. On customs: we do disclose on our Shipping & Delivery page that international orders may be subject to customs duties or import taxes set by the destination country, and that these are the customer's responsibility, as they're determined and collected by local customs authorities and are outside of our control. We know $137 is a significant and unwelcome surprise, and we're sorry it wasn't top of mind before you ordered. On the color: this is the first we're hearing that the shade wasn't what you expected, and we'd really like to take a closer look, as color can be tricky to judge from photos and screens. Could you email us at [email protected] or reach out via live chat on our website so we can go over this with you directly? We'll make sure it gets sorted. We're sorry your first experience with us didn't meet expectations, and we'd welcome the chance to make it right.