Insight Pest SolutionsReviews of insightpest.com

Run away! The worst sales and contract team I have ever encountered. Save yourself the grief and choose another company

Erin Celik service rep. Explained all applications and baiting procedure, answered all my questions. Very personable and friendly. Excellent service.

Stay away. They sold me the annual contract with a promise that they would go around the house and cover every hole and entry points. They also told me the service covers numerous pests and also rats/mice. On first visit, the technician went around the building for a few minutes and sprayed poison on the walls and left. Same thing on the second visit (three months later). Six months into the contract, I started hearing noises from the attic. I called them. They came and set a trap (2 min) and left. They said it cannot be rats because the noise comes during the day and rats are active at night. They did not bother coming in and looking into the attic. I called a different company, they came and looked in the attic for free, and showed me pictures of fresh rats feces. Now I am looking at extra charges for extraction since entry points were not covered in time. The excuses I was given is that insight pest solutions covers entry points only during winter, so trapped animals don't smell. The other company however, told me they can do this any time of year, because the covers they install can be opened from the inside and not from the outside. Essentially, I paid for a service I did not receive. Now I have to pay for extraction. On top of that, they charged me a season's fee as the cancellation penalty. Look elsewhere. For the same money, you can get much better service (including vent covering on ground level and monthly visit instead of seasonally), and you can stop when you want with no penalty. Thanks

Sung from Insight pest control took down an ant nest. HNe has excellent customer Service.

Florian came by today to take down a very large wasp next up under the second story eves. He was very professional and had to work around a lot of people working next door. He did an excellent job and gave me a good description of what turned out to be a number of nests within a large nest. All in all an excellent job experience. Well done.

Eren was very professional. He listened to our concerns and went above and beyond to address all of our issues. Would highly recommend him and Insight Pest Solutions. Keep up with the good work!

Door salesman came to sell the service to my neighborhood and offered a “deal” for quarterly service and said I could cancel at anytime but to sign up now while there was still a spot. What they did not tell me was that there would be a $200 closing cost for canceling. The service was okay. the specialist was super nice and professional but all they do is lay ant traps and spray their pesticides. I can do that myself. Only reason I signed up was because we were having a bad ant and hornet problem with all the rain. it was the worst we’ve seen it in the years we have lived here so thought the timing was right to try. I was planning to cancel after first service but then found out about closing cost. Not happy. We just had a baby and my wife is not working so we cant afford to pay either the closing cost or the service and they said there is nothing they can do.

Sung was courteous and respectful with a great work ethic. Went about doing his job thoroughly and safely, and we look forward to having him return to keep us free of pests.