InogenReviews of inogen.com

I bought a new Inogen G5 to allow me freedom to go out and enjoy life when I need supplemental oxygen. I had used it on a few occasions but the first major flare up of my lung disease it quit working. I had to ship it back to the company where I purchased it at my own expense so they could send it to Inogen for repair. I won’t have it back for a month so now I am trapped at home again. I bought a brand new machine to avoid problems like this. Now I’ll be getting the equivalent of a refurbished machine after paying for a new one and worst of all I’m concerned now about going on a vacation or even camping with my family because I don’t have a lot of confidence in the product.

The portable Inogen saved my life. Instead of being at home all the time tied to big oxygen machines, I am now free to go where I like outside or to visit family and friends. It is really a life saver and easy to use. I love it

I love the fact I always have oxygen, can go out more often. Portable is a life changer. The tank is a little heavy but i can live with that.

I deeply appreciate the freedom that my engine concentrators give me I have the one and the RAV six I got the six in order to be able to fly needing oxygen at 4 to 5. My usually usages too it is made Travel possible. Only thing is there a bit heavy especially the RAV six they’re amazing products.

I wanted to contact Customer Support by telephone. The first time I waited on hold for 30+ minutes and finally hung up. The next day I waited on hold for 20+ minutes and did get an agent whose advice was minimal. If this had been an urgent problem with the equipment I would've been quite upset.

No one called me back regarding the part that I ordered and it was the wrong one. I need to know if I need a shipping label to return this part. I have not found the right size of cylinder that I need. So if you could call me back at 5172455538 I would appreciate it.

First off, your company was responsive in my request and helping me exist as a normal lady. SECOND, customer service is awesome. They have aided me with every question I had. I have referred your company to family and friends and will continue to do so

I received four faulty machines in a row. The oxygen purity falls below 39% so the device is unusable. The first device failed the same day. The second failed after 8 days. The third device failed after 2 days. The fourth device failed after 10 days. Customer service is deplorable. I purchased the latest model, Rove 6,out of pocket for $3295.00.