InogenReviews of inogen.com

My mother had purchased one of these, she thought it would help. WHAT A JOKE. First the batteries didn't hold a charge for very long, they both have been replaced. Then something else happened, machine was NOT working properly. Machine was NOT delivering air, so it was shutting off. We had to come up with 150 dollars to ship it, and for them to ship it back. Their should have been a warranty on the machine so we would not have to pay for nothing. After getting the machine back after 3 weeks, it still is NOT working properly, NOT delivering the oxygen like it suppose. After 1 battery dies, we put the other on the machine, then it DOES NOT WORK. So we just put the machine away, we should just notify BBE about this situation. What a waste of 3000 dollars, VERY UNSATISFIED.

I have used the Inogen service in the past for my mother and was vey satisfied however I have been trying to work with Kevin Bates to get oxygen for my sister. It's been a disaster he claims to return calls however only when he needs information from me will he return calls. Not only me does he say I want answer calls or return phone calls he leaves it's the same with the doctors office and everyone else. He is very hard to contact but even worse is there is no customer service line to even call to leave information or to make a complaint.

Worked pretty good for my dad except in the summertime when I was extremely hot the machine would constantly overheat do not waste your time by the lifetime warranty because its the lifetime of the person buying it no warranties are transferable spent about $3800 on this machine including warranty that was a $1000 extra only to find out dad used it for about one year and the buyback program once offer me $550 for it . tried to talk him out of it but people want what they want and it was wish to give him wat he wanted while we still could

If unit could be smaller it would be helpful. If battery could be arranged for longer operating time it would be helpful.

I have had my machine 10 month this is the third time it has stopped working I bought it from it'd medical I was trying to get it replace but inogen will not replace it I will never buy from them again I have got to do without oxygen and send it in again this is a bunch of crap don't buy one of these they should replace it but they want do it!

I am really pleased with my Inogen One and G4. I can take the portable in the car and plug it in for a long ride, or take it to my daughter's house, plug it into her current, and stay all day if I like. It is very easy to switch between my house unit and the portable.

Freedom - freedom is how I spell Inogen. Freedom to go anywhere at any time without hauling a tank around.

Purchased the Inogen home unit as well as the portable unit to make traveling with my lady less stressful. Both units have worked outstandingly well. We can now plan longer trips away from home with more confidence