Forest V. K.
WAY overpriced! And NOISY!
WAY overpriced, noisy (I've had access to others much more quieter in the past), and the app proves it's easier to get to their online store with it than getting anything useful for the user out of it. 3 security checks just to read the concentrator's 2 setting on the back of my wheelchair?? And that's all that you can accomplish with it. Good luck getting even that if there's no wifi or a 120v outlet or your cell-service has gone down. Buy Imogen again? Not even if my life depended on it.
Response from InogenAug 18, 2025
I’m sorry to hear about your bad experience. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST. Best regards, Customer Care Center