InogenInogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Tools & Equipment · Petaluma, California
Excellent
Tools & Equipment · San Diego, California
Excellent
Tools & Equipment · Pasadena, California
Excellent
Tools & Equipment · Stockton, California
Excellent
3,951 approved reviews, newest moderated first
Carol V.
Very easy and comfortable to use
Response from InogenSep 18, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
C. O.
The unit is wonderful. Having trouble getting the app to connect to Bluetooth. Called Customer Service & 2 different people couldn't help & said a special technician would call me back within 48 hours. Well 4 days later a guy called but I wasn't available. So, still not connected. Frustrating for sure.
Response from InogenSep 18, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Pasquale A.
I was so frustrated pulling around that heavy metal oxygen tank. I read online about Inogen didn’t think I could afford it. I called and spoke with the young lady in sales who is extremely helpful. She said she would check for me. Call me back after a couple of days and said, I qualified under Medicare And within 3 to 4 weeks I had switched over to Inogen. It has been so nice to have the mobility. I would highly recommend Inogen to anyone that is on oxygen. It opens up your life.
Response from InogenSep 18, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
FLORENCE M.
We have one complaint, the portable unit is rather heavy but other than that, we have no complaints.
Response from InogenSep 18, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Priscilla B.
Great customer service, great product.
Response from InogenSep 18, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Earl D.
My order was delayed by a week and no one contacted me for over a week to inform me that it would be delayed. Then it took over another week for me to receive my order.
Response from InogenSep 8, 2025
I’m sorry to hear about your bad experience. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST. Best regards, Customer Care Center
Alvin G.
John in Texas made it so easy to buy my Rove 6.
Response from InogenSep 5, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Ron
Had breathing problems (low blood oxygen levels) as a result of COVID. The Inogen equipment (portable & home unit) make a big difference in my breathing. Especially, makes sleeping so much better. The portable unit (Inogen G5) gives ability to do more activities with better breathing.
Response from InogenSep 5, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center