InogenInogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tools & Equipment · Petaluma, California
Excellent
Tools & Equipment · San Diego, California
Excellent
Tools & Equipment · Pasadena, California
Excellent
Tools & Equipment · Stockton, California
Excellent
3,951 approved reviews, newest moderated first
Gail
Too noisy and disrupts my sleep
Response from InogenMar 17, 2020
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours Monday-Friday, 7a-7p CST. Best Regards, Customer Care Center
Edward A.
The inogen unit allows me to ride my bike again, as well as to take day trips, both are things I would not be able to do without it
Pats
My machine is much louder than I expected. I actually think the connection between battery and unit is not tight enough. I am happy to have oxygen. I wish it was not so loud.
Mary Sue B.
My machine quits producing oxygen after running for first couple minutes and I have to turn it off and wait a little bit to turn back on. I have the g3 Inogen. This is the third one I have had. There was a recall on the second one and it seems this one is doing the same as the recalled one only with the 5 hr battery now. It does not produce a continuation flow either like the last one I had which I really need the continual flow. I have been meaning to call and report this problem.
Response from InogenMar 17, 2020
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours Monday-Friday, 7a-7p CST. Best Regards, Customer Care Center
ronald b M.
I have COPD and I did get a portable oxygen from medicare but it's to heavy to carry around.When I got my Inogen it was a real life saver for me.It gives you so many options on how to use it,carry on back pack,on your hip, or clip it on your belt,carry it with shoulder strap or just carry it with the hand held strap. Plus there is always someone at Inogen you can contact if any problem arises. Ron Massey
Jay R.
If it wasn't for Inogen I probably would have been hospitalized more often- Having the unit available to me in my home is actually a life saver- However, as I do not use or need to use the unit regularly, I am not used to the Noise it makes when compressing. This also deters me from using in public as it draws unwanted attention- The compressor is extremely loud - Please try to improve the sound level in your future models.
Response from InogenMar 17, 2020
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours Monday-Friday, 7a-7p CST. Best Regards, Customer Care Center
Mary K. D.
I am very pleased with my Inogen unit. I took it with me to a training conference on the other side of my state and it was very easy to use not only during the day, but to use for sleeping at night as well. It weighs less than most purses women carry and that is a wonderful thing. I highly recommend this product!!!!!
Gene A.
Still have breathing problems when actively engaged.
Response from InogenMar 17, 2020
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours Monday-Friday, 7a-7p CST. Best Regards, Customer Care Center