InogenReviews of inogen.com

4.13,951 reviews
Tools & Equipment
859 Ward Drive, Goleta, California

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Inogen

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About Inogen

Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.

Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: inogen.com
Website: inogen.com
Category: Tools & Equipment
Location: Goleta, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Inogen reviews

3,951 approved reviews, newest moderated first

Tommy E.
Oct 26, 2025
The lady we worked with was really…
The lady we worked with was really polite and understanding, she walked us through the whole process. The only thing that worries me is, the battery is so expensive, we would like to get a back up battery but, we just can't afford it at this time.
Response from InogenOct 28, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Janice M.
Oct 25, 2025
It is really comforting to have oxygen…
It is really comforting to have oxygen when I need it at home. Everyone is very nice and accommodating and pleasant.
Response from InogenOct 28, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
JO A M.
Oct 20, 2025
The home unit is great
The home unit is great. The battery on the portable unit isn’t sufficient to get through a drs appt. It would be nice if they sent 2 batteries with the unit. When I inquired about a 2nd battery I was told the cost would be $400!!!!
Response from InogenOct 22, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Patricia M.
Oct 17, 2025
Inogen provides a product that gives me…
Inogen provides a product that gives me the freedom to leave the house comfortably.
Response from InogenOct 22, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Debra J.
Oct 16, 2025
Am able to have my oxygen with me at…
Am able to have my oxygen with me at all times because portable is small enough for me to carry such a blessing
Response from InogenOct 17, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
John R.
Oct 13, 2025
On my Rove 6 The display area
On my Rove 6 everything was working fine but a wire mesh look area shows up on the display screen making it hard to view or read. On calling customer service everything was prompt and handled with a new replacement excluding batteries. The new machiine works well but a wire mesh area also showed up on this machine. Since it is working fine I just dismissed it .
Response from InogenOct 17, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
M M.
Oct 12, 2025
Very well designed little workhorse
This Rove 6 is a very well designed little workhorse. We have flown to Hawaii with it twice and used it exclusively for a month each time with absolutely no issues. The batteries don't last quite as long as stated and it makes a bit too much noise for attending the symphony, but is fine for restaurants and musicals. The customer service phone answers promptly and are knowledgeable. We are grateful to have it.
Response from InogenOct 17, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Felix S.
Oct 12, 2025
Long wait initial parts for new user.
When new unit was shipped to first time user, green connector for tubing was omitted. Had to wait over two weeks to get one since request had to be be made twice. This is poor customer service. Was deeply disappointef.
Response from InogenOct 17, 2025
I’m sorry to hear about your bad experience. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST. Best regards, Customer Care Center

InogenReviews of inogen.com

About Inogen

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Inogen reviews

The lady we worked with was really…

It is really comforting to have oxygen…

The home unit is great

Inogen provides a product that gives me…

Am able to have my oxygen with me at…

On my Rove 6 The display area

Very well designed little workhorse

Long wait initial parts for new user.

About Inogen

About these reviews

More in Tools & Equipment, California

H3R Aviation, Inc.

Backyard Landscape Supply

Supply Ontime

Original S.W.A.T.

Inogen reviews

The lady we worked with was really…

It is really comforting to have oxygen…

The home unit is great

Inogen provides a product that gives me…

Am able to have my oxygen with me at…

On my Rove 6 The display area

Very well designed little workhorse

Long wait initial parts for new user.