InogenInogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tools & Equipment · Petaluma, California
Excellent
Tools & Equipment · San Diego, California
Excellent
Tools & Equipment · Pasadena, California
Excellent
Tools & Equipment · Stockton, California
Excellent
3,951 approved reviews, newest moderated first
cary F.
I have to remove battery every time I want to turn it on . It is very disappointing.
Response from InogenOct 17, 2025
Hello, I would like to apologize for your bad experience with Inogen. We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours, Monday-Friday, 7a.m.-7p.m. CST. Best regards, Customer Care Center
Trilby B.
In the process of moving, equipment delivered & have heard nothing since. Not how’s it going, how can we answer questions, support u better, any probs etc. Have not used the device at all. I find it heavy and not practical to tote around. I am sure it would help if i had tips of how to better and more practically use it.
Response from InogenOct 17, 2025
I’m sorry to hear about your bad experience. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST. Best regards, Customer Care Center
Scott L.
The Inogen has made leaving the house so easy and convenient. It is fantastic and it has been so easy to keep the machine charged in the car. WE did buy the extended battery and it is fantastic, I would recommend that you do that.
Response from InogenOct 17, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Dave P.
My home oxygen generator has totally quit. Keeps tripping internal circuit breaker. This is the second one in a year. They won't ship overnight. Said they would ship in morning and would be here same day (today). UPS says will be here by 9pm tomorrow now. Portable unit has been running now for 48 hrs and is showing overheat errors. Cannot recommend this. Go local.
Response from InogenOct 17, 2025
Hello, I would like to apologize for your bad experience with Inogen. We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours: Monday-Friday, 7a.m.-7p.m. CST. Best regards, Customer Care Center
Linda B.
The smaller unit with two batteries gives me so much more freedom out of my house with up to 9 hours of oxygen. That freedom is priceless. I am still getting familiarized with the unit but I like it so far.
Response from InogenOct 17, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
richlemke
We appreciated all the support from your sales team prior to purchase, and the follow-up after it arrived. We've had it one month and it works great. We are taking it with us to Europe this week and will let you know how it works out.
Response from InogenOct 17, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Rita A S.
My wife can now travel with out fear. We were even able to adapt it to use with her CPAP at night. Had to do a little McGiverning as not all the tubing was in the right length. but it works.
Response from InogenOct 17, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Richard H.
My inogen works very well and is very convenient.
Response from InogenOct 17, 2025
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center