InogenReviews of inogen.com

The unit is smaller and quieter than the rental unit I had, so a big improvement. The feature I really would like is a remote power switch. I keep it in my bathroom and wish I could switch it off with a remote control.

I love my portable oxygen .

Although it is heavy, the product meets my needs.

So far my oxygen concentrator has been great, it's not as lightweight as I would have liked but it's not terrible. I may purchase the backpack to help with the weight. Great for traveling.

Had gotten a loaner Inogen many years ago while on vaca in Hawaii Did not like; it was too noisy and you had to breathe in time with the machine. Now that we are vaccinated and my husband and I thought to travel a bit and thought to get a portable oxygen concentrator, as we have Oxygen stand alone concentrators in each of our two homes. Heard an ad while driving to a resort for the product and called and was called right back. Bought the newest model G5 for CASH $2345.00; older models you could have perhaps gotten some Medicare contribution on but the batteries did not last as long and they were heavier. My doctor sent the signed script in right away. Was then supposed to be delivered FED EX in a few days to one of our homes which we were going to be at for a few e days when we returned from this short vaca before flying to our other home. The INOGEN never came, never was delivered to Package valet, and our concierge kept checking the mail room and outside our door as sometimes packages were left there, but this was a medical device that we had already paid $2345 for. I cannot tell you about all the delay and lies compounded atop other lies by the salesmen, now there were two. all emails and the phone calls. I made and so did my husband when. I was getting so upset. A week. after it was supposed to be delivered it arrived, but of course. we were at our other home and Inogen stated had stated that they were able to change the delivery to that home, which was yet another lie. FED Ex sent a tracking email saying it was delivered at 11:49 another lie and again the concierge went running. Fed Ex returned and dropped the package off that same day just before the office was about to close at 5:45. They too lied. I read the company's Mission Statement and there was nothing that they did that they said that they always do and I so I emailed and snail mailed USPS a letter to their CEO and Top Media. man, and never heard from them, saying essentially I wanted the commission they were going to give to their salesmen. who lied and lied and lied again. I sent another email as again I did not hear and now that was not accepted bu the CFO (restricted) and then I got a restricted call from the Superivisor of CS ,who did not give any consideration about the time which equals money (I. run a private NFP and my husband is a famous trial attorney) this being time would never get back at the end of our lives or for the expenses we had out of pocket to the concierge who was such a great guy. They said they would let me return it. (never used it) and refund my money. We consider ourselves influencers and we are truly good humans, so that is why I am writing to y'all here. Buy the product from an independent vendor those are people we should care more about. My mistake I went through the corporation..my mistake again don't make it yours. I Read their reply. Been there with Supervisor of CS, so I have done that! and they have done nothing. I would say that this response is ROBOTIC and even makes the situation WORSE ! What do you think?

Covid Survivor! I was released on home oxygen after spending most of the month of November in the hospital due to Covid Pneumonia. I have a prescription for a Home Oxygen machine and several different sizes of Portable Tanks. The portable tanks limited me to either one hour or three hours of use. After research, the company that supplies my Home Oxygen recommended INOGEN, and, I am Thankful they did! One phone call and I was on my way to Independence! I spoke with a very professional gentleman named Mike, He contacted my family doctor and obtained the needed prescription, I paid for the Inogen machine and within one week I received the delivery, (actually arrived on a Sunday). Following Mike's instructions, we waited until calling him and being advised on the complete set up procedure. From start to completion of set up he's very helpful and knowledgeable, Everything went very smoothly and I quickly became a more independent person. I am thankful for my Inogen machine, and the excellent services provided by this company.

I hate the small batteries. They dont last as promiced. I cant even get to the dr and back home again with oxygen. They barely make 2 hours so to go to dinner or dr or grocery store you need to liad up on batteries and stop to change as you enjoy a day out. Not worth the money spent. I love the weight and portablility i ordered a back pack off line which frees up my movement. The shoulder carrier that comes with it for the money is worthless as it has no room for your batteries or phone. At this point i would not recommend for all those reasons. To much money for the time lasting and ability to carry what you need for an outing

great machine, just what we needed.