InogenReviews of inogen.com

4.13,951 reviews
Tools & Equipment
859 Ward Drive, Goleta, California

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Inogen

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About Inogen

Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.

Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: inogen.com
Website: inogen.com
Category: Tools & Equipment
Location: Goleta, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Inogen reviews

3,951 approved reviews, newest moderated first

Karen Q.
Aug 21, 2023
Breathing made easier
I do indeed love my Inogen. It has preformed just as they say, light weight, easy to carry. I can do so much more than I could. I'm cleaning and doing laundry, going to the grocery store again and can make it up the stairs to sleep in my bed again. Breathing is good lol.
Response from InogenAug 24, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best Regards, Customer Care Center
EDWARD M.
Aug 21, 2023
While the G5 is a great size and…
While the G5 is a great size and weight, Inogen as a company needs a bunch of work. I bought an Inogen since it was the highest rate portable concentrator although among the most expensive. In the 2.5 years I've had it, it's started making awful noises (that you can't sleep through). When I called Inogen, the said to send it back, they'd look at it, see what needed done and let me know even though it was under warranty. It would take 3 weeks or so. It's a little hard to go without oxygen for "3 weeks or so...". Then the power supply went out. Inogen wanted $178 and it would ship "in about a week" Thank heavens Amazon's G5 replacement was $34 and delivered try he next day. My point is THIS IS OXYGEN! WE NEED IT TO SURVIVE! You might act like you give a damn!
Response from InogenAug 22, 2023
I’m sorry to hear about your bad experience. We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours, Monday-Friday, 7a.m.-7p.m. CST. Best Regards, Customer Care Center
Steve W.
Aug 20, 2023
Will I paid over +- $3000 for two…
Will I paid over +- $3000 for two machines one G5 the other in home. I thought I was getting the one with Wi-Fi connection. Boy was I wrong, Steven Werve
Response from InogenAug 22, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best Regards, Customer Care Center
Misty Cross E.
Aug 20, 2023
Very easy company to work with and I…
Very easy company to work with and I love the portable. It’s very lightweight but definitely recommend going with this.!!
Response from InogenAug 24, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best Regards, Customer Care Center
HARRY
Aug 20, 2023
Freedom for sure
Freedom for sure. You can use this just about anywhere, including airplane flights. Inogen has your back!
Response from InogenAug 24, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best Regards, Customer Care Center
Patricia W.
Aug 19, 2023
Great product
Great product. light weight Had to buy a new battery but ordered wrong size. took a bit getting things worked out with company but all worked out satisfacorily.
Response from InogenAug 24, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best Regards, Customer Care Center
Peter D.
Aug 18, 2023
Happy with the quality, better than what I had.
This unit is superior to the one I got years ago from medicare. It is smaller, quieter and all around a better product. I feel better now that I have it. Very glad I decided on this brand.
Response from InogenAug 24, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best Regards, Customer Care Center
Paul F.
Aug 16, 2023
Great machine
I can get out more with this machine, it gives me my freedom back. I love it.
Response from InogenAug 24, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best Regards, Customer Care Center

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