InogenInogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.
Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tools & Equipment · Petaluma, California
Excellent
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Excellent
Tools & Equipment · Pasadena, California
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Tools & Equipment · Stockton, California
Excellent
3,951 approved reviews, newest moderated first
Nadia
Yes This is her daughter Nadia the one that call in for her to get it and yes we love it so much, she can, and we love that is last for hour's.
Response from InogenSep 1, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
customer A.
He answered all my questions and put a new order in to replace my concentrator, very helpful, thank you!
Response from InogenSep 1, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Randy H.
I got a used one inogen g4 had to buy columns works great
Response from InogenSep 1, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Thomas H.
Even in the heat and humidity I can breath and I don't have to worry about having a COPD attack. My Inogen is very much helpful for that and I am sure that it will work for everyone that has a breathing problem.
Response from InogenSep 1, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
ROGER A.
Dr has requested that the unit be returned, as I do not require it.
Response from InogenAug 22, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best Regards, Customer Care Center
Nina A.
The service is mostly great. However, I have been having trouble with my large batteries. If they hit anything, which they do, they dislodge from the unit and fall. I have had 2 of the large batteries bend outward and they will not connect into the unit. The last unit I've had less than a year broke where the strap hooks into. When it broke, it slipped from my shoulder and hit the carpeted car floor.This new one is the 3rd unit I have had to buy and pay for as my insurance does not pay for the portable POC. I believe these units are very expensive and should last longer than they do. Thanks for letting me get this off my chest. Nina Adkins
Response from InogenAug 24, 2023
Hello, I would like to apologize for your bad experience with Inogen. We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours, Monday-Friday, 7a.m.-7p.m. CST. Best Regards, Customer Care Center
Kenneth M.
If you really want to know have senior management give me a call. Otherwise I am wasting my time. Ken
Response from InogenSep 1, 2023
Hello, I would like to apologize for your bad experience with Inogen. We’d like to learn more about your specific situation and make things right. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST. Best regards, Customer Care Center
Bonnie C.
The first machine did not work right . Kept cutting off. They replaced the machine with no problems at all. The second machine works like a dream. I love it. Makes it easier for me.
Response from InogenAug 24, 2023
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best Regards, Customer Care Center