InogenReviews of inogen.com

4.13,951 reviews
Tools & Equipment
859 Ward Drive, Goleta, California

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Inogen

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About Inogen

Inogen® is a leading global medical technology company offering innovative respiratory products for use in the homecare setting. Inogen® supports patient respiratory care by developing, manufacturing, and marketing innovative portable oxygen concentrators used to deliver supplemental long-term oxygen therapy to patients suffering from chronic respiratory conditions.

Inogen (inogen.com) has 3,951 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: inogen.com
Website: inogen.com
Category: Tools & Equipment
Location: Goleta, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Inogen reviews

3,951 approved reviews, newest moderated first

S C.
Mar 3, 2024
I traveled to an altitude of 7700 ft…
I traveled to an altitude of 7700 ft for 4 days to visit family from Feb 26 - 29. My Imogen was a constant during this time. I slept in it as well as wore it full time except when showering. It worked very well. I have two batteries to my machine but I think I will order a third one as well for a backup. I’m very pleased with my choice. Sandra Collins
Response from InogenMar 5, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
CAROLYN R.
Mar 2, 2024
Long-time Inogen customer
I have been an Inogen customer for approximately six years. I put my concentrator in a backpack, and that allows me to have the mobility necessary to lead a normal life. I worked, exercise, dance, play my flute and go to the theater. When I have a problem with the equipment, Inogen customer services addresses it immediately. I unreservedly recommend the concentrators, backpack, "carts" and service.
Response from InogenMar 5, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Larry N.
Mar 2, 2024
great company
Everyone I deal with at Inogen were pleasant and knowledgeable. An employee called within a half hour to help with setup and inform me of important maintenance information
Response from InogenMar 5, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Frances F.
Feb 29, 2024
It isn't light weight
It isn't light weight! A lot of times it won't hold 6 hours I will keep it
Response from InogenMar 5, 2024
I’m sorry to hear about your bad experience. If you would like to discuss this further, please contact our Customer Care @ 877-466-4364 during our business hours. Monday-Friday, 7a.m.-7p.m. CST. Best regards, Customer Care Center
JERRY H.
Feb 27, 2024
Easy to carry very light weight easy…
Easy to carry very light weight easy for doctor appointments
Response from InogenFeb 29, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Dana S.
Feb 27, 2024
Love the convenience of my inogen
Love the convenience of my inogen, I strap it onto my walker and away I go.
Response from InogenFeb 29, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Annette D.
Feb 27, 2024
Works well and as advertised.
Works well and as advertised.
Response from InogenFeb 29, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center
Thomas F.
Feb 27, 2024
Best oxygen company
They did everything for me with my Dr and called me when I got the machine to help me set it up and a phone number for customer service to get replacement hose's I highly recommend inogen for oxygen needs
Response from InogenFeb 29, 2024
Thank you for reaching out, we appreciate your feedback! You can reach our Customer Care 877-466-4364 during our business hours, Monday-Friday, 7a-7p CST. Best regards, Customer Care Center

InogenReviews of inogen.com

About Inogen

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InogenReviews of inogen.com

Inogen reviews

I traveled to an altitude of 7700 ft…

Long-time Inogen customer

great company

It isn't light weight

Easy to carry very light weight easy…

Love the convenience of my inogen

Works well and as advertised.

Best oxygen company

About Inogen

About these reviews

More in Tools & Equipment, California

H3R Aviation, Inc.

Backyard Landscape Supply

Supply Ontime

Original S.W.A.T.

Inogen reviews

I traveled to an altitude of 7700 ft…

Long-time Inogen customer

great company

It isn't light weight

Easy to carry very light weight easy…

Love the convenience of my inogen

Works well and as advertised.

Best oxygen company