GINA
Great customer service, quality power bank
I received a recall announcement from Amazon about some INIU powerbanks, and I had purchased one in the past. I reached out to the email contact provided and asked what I should do about the recall announcement. INIU responded the next day with details regarding the recall and specified which Serial Numbers were affected. Thankfully, the model that I purchase was not affected so I did not have to take further action. I like how quickly their customer support responds to such important issues. I've been using my INIU powerbank for years with no issues.



