Infinity HoopReviews of infinityhoop.com

Response from Infinity HoopMar 10, 2026

Hey Joyce, Thank you for taking the time to share your experience with us. 💜 We’re sorry to hear that getting the hoop to move smoothly has been frustrating for you. We also appreciate you pointing out the details around the subscription during checkout. We’d truly like the opportunity to help and see if there’s anything we can do to improve your experience with the product. Our team will be reaching out to you via email so we can look into this further and assist you directly. Thank you again for your honest feedback. We appreciate you taking the time to share it. – The Infinity Hoop Team

Response from Infinity HoopMar 9, 2026

Hey Lisa, We’re really sorry for the confusion and frustration this has caused. 💜 We completely understand how disappointing it is to receive only part of your order and then not hear back as quickly as expected. That’s not the experience we want anyone to have. In some cases, items can ship separately even if the tracking initially shows them together, but we’d like to look into this for you right away. Our team will be reaching out to you via email to review your order and make sure everything is resolved as quickly as possible. Thank you for bringing this to our attention. – The Infinity Hoop Team

Response from Infinity HoopMar 9, 2026

Hey Daren, We’re really sorry to hear how frustrating this experience has been for you. 💜 We understand how upsetting it is when the return and refund process doesn’t go as smoothly as expected, especially when you’ve already sent the item back and have been trying to reach support. That’s not the experience we want anyone to have. We’d like the opportunity to review your case and make sure everything has been handled properly. Our team will be reaching out to you directly via email so we can look into the details and follow up with you. Thank you for sharing your experience and giving us the chance to address this. – The Infinity Hoop Team

Response from Infinity HoopMar 9, 2026

Hey there, Thank you for sharing your feedback. 💜 We’re glad to hear you’re enjoying the hoop itself, but we’re really sorry to hear how upsetting the subscription charge was for you. We understand how frustrating it can be to see a charge you weren’t expecting, and that’s not the experience we want anyone to have. We’d like the chance to review your account and help clarify what happened. Our team will be reaching out to you via email so we can look into this further and follow up with you directly. – The Infinity Hoop Team

Response from Infinity HoopMar 4, 2026

Hey Haley, We’re really sorry to hear how frustrating this experience was for you. 💜 We understand how disappointing it must have felt when the product didn’t meet your expectations and the return and refund process took much longer than it should have. That’s not the experience we want anyone to have. Your feedback about the noise level and the return process is important, and we truly regret the back-and-forth you went through to resolve the refund. Our team will be reaching out to you directly via email to review your case and make sure everything has been properly addressed. Thank you for taking the time to share your experience and giving us the opportunity to follow up. – The Infinity Hoop Team

Response from Infinity HoopMar 4, 2026

Hey Kayla, We’re really sorry to hear how frustrating this experience has been for you. 💜 Not being able to reach support when you’re trying to request a return or address an unexpected charge is understandably upsetting, and that’s not the experience we want anyone to have. We’d truly like the opportunity to review your case and help resolve this. Our team will be reaching out to you directly via email to look into your return request and the subscription charge so we can follow up properly. Thank you for bringing this to our attention and giving us the chance to address it. – The Infinity Hoop Team

Response from Infinity HoopMar 2, 2026

Hey Paula, We’re truly sorry to hear how frustrating and stressful this experience has been for you. 💜 We understand how disappointing it is when a product doesn’t meet expectations and when the return and refund process feels difficult or prolonged. That’s never the experience we want anyone to have. We take feedback like this seriously, especially regarding communication and refund handling. Our team will be reaching out to you directly via email to review your case in detail and follow up properly. We appreciate you taking the time to share your experience and giving us the opportunity to look into this further. – The Infinity Hoop Team

Response from Infinity HoopMar 2, 2026

Hey Taylor, This is so wonderful to hear. Thank you for sharing your journey with us! 💜 Fifty days of consistency is an amazing achievement, and we’re thrilled that the Infinity Hoop is helping you get a great workout while still feeling good in your body afterward. It means so much to know the community has been a safe and encouraging space for you as well. Celebrating wins together and supporting each other through challenges is exactly what it’s all about. Keep up the incredible work. We’re cheering you on every step of the way! ✨ – The Infinity Hoop Team