Infinity Hoop Reviews | Read Customer Reviews of infinityhoop.com

Infinity Hoop Reviews | Read Customer Reviews of infinityhoop.com

Infinity Hoop reviews

652 approved reviews, newest moderated first

TLitt
Aug 19, 2026
Great customer support
Received the hoop and put it to some good use so far. Seems to be decent quality. Then, I noticed a $39.99 charge for the community subscription and I honestly didn’t even remember agreeing to the trial. During the purchasing process, there were many upsell/add-on paths, and I do feel like that process could be more simplified. I had a positive experience with customer support, though, and they took care of my cancellation and refund right away. Looking forward to using the hoop more regularly!
Response from Infinity HoopAug 26, 2026
Hi there, We appreciate you sharing both what you’re enjoying and where you feel the ordering experience could be improved. Feedback like this is helpful as we continue working to make things clearer and easier for our customers. We’re glad our team could take care of your membership request right away. We hope you continue enjoying your Hoop and have fun making it part of your routine! – The Infinity Hoop Team 💜
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Pat
Aug 19, 2026
Kristine from Customer Support helped…
Kristine from Customer Support helped me greatly to finish my order. She replied to multiple requests in a timely manner. I would not have ordered without her assistance!!!
Response from Infinity HoopAug 19, 2026
Hi Pat, It sounds like Kristine made all the difference in getting your order completed! 💜 We’re so glad she was there to answer your questions and provide the support you needed along the way. We’ll be sure to share your appreciation with her. Thank you for choosing Infinity Hoop! – The Infinity Hoop Team 💜
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Lindsay G.
Aug 18, 2026
Darlene from customer service was…
Darlene from customer service was incredibly helpful and compassionate!
Response from Infinity HoopAug 19, 2026
Hi Lindsay, We’re so happy to hear that Darlene made you feel genuinely supported and cared for! 💜 We’ll be sure to pass your kind words along to her. Thank you for recognizing the compassion she brings to our customer service team! – The Infinity Hoop Team 💜
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Jenn
Aug 18, 2026
It's fun
It's fun, and I DID loose 2 " in 30 days! Believe the hoop, I mean HYPE!!
Response from Infinity HoopAug 19, 2026
Hi Jenn, Two inches in 30 days is an exciting milestone! 💜 We love that you’re having fun with your Infinity Hoop while seeing progress along the way. Keep believing the HYPE and enjoying the journey! 🙌 – The Infinity Hoop Team 💜
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Dana O.
Aug 18, 2026
They fixed my mistake with no hassle.
I ordered the loop and accidentally ordered the wrong size. When I noticed I contacted customer service. They were extremely nice but weren’t sure if they could correct it before the order was shipped. But they did send me a form to send it back for a refund if they could not correct what was my mistake which was not at all fault. I received my order today and they had managed to send the correct size in my order after all. I really appreciate that not only did they fix my mistake they had given me a way to fix it just in case they couldn’t correct it prior to it being shipped out. Can’t wait to try out the loop.
Response from Infinity HoopAug 19, 2026
Hi Dana, We’re so glad our team was able to get the correct size to you before your order shipped! 💜 It’s wonderful to hear that you felt supported and had a backup solution ready just in case. Now comes the fun part! We hope you love your Infinity Hoop and have an amazing time getting started. – The Infinity Hoop Team 💜
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Dani O.
Aug 18, 2026
Worth it
I started my hooping journey about a month ago. Since then I have felt much better in my skin. I haven't noticed weight loss yet, but I have lost 1 link and can tell another is getting ready to be removed. The workouts have been low impact, which is something I need, but also beneficial to me. The product is worth it to purchase and use.
Response from Infinity HoopAug 19, 2026
Hi Dani, Losing your first link and already getting close to the next one is such an exciting milestone! Even better, we love hearing that you’re feeling more confident and enjoying workouts that feel good for your body. Keep going at your own pace and celebrating those wins along the way. We’re cheering you on! – The Infinity Hoop Team 💜
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Lucinda
Aug 18, 2026
The workouts are easily accessible
The workouts are easily accessible, the weekly plan with different workouts is great and I love the recipes!
Response from Infinity HoopAug 19, 2026
Hi Lucinda, It’s great to hear that the weekly plan is making it easy to keep your routine fresh and organized! We’re also happy the convenient workouts and recipes have been a hit. We hope you continue enjoying everything the community has to offer! – The Infinity Hoop Team 💜
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Christina N.
Aug 17, 2026
Refund for community premium
I misread how the premium community would auto renew, when I purchased the infinity hoop bundle deal sale. I canceled the membership and requested a refund. Darlene replied right away and was very understanding. She gave me a refund that I should receive within 3-7 days along with a gift card. I really wished I used the community but life just happened. Great customer service!
Response from Infinity HoopAug 19, 2026
Hi Christina, We’re glad Darlene was able to make everything simple and stress-free for you! Life gets busy, and we completely understand that the community may not have been the right fit at this time. Thank you for recognizing Darlene’s understanding and quick support. We’ll be sure to pass your kind words along to her! – The Infinity Hoop Team 💜
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