Infinity HoopThe Infinity hoop is a brand of a weighted hula hoop that is a fun way to work out.The infinity hoop clips around your waist and acts as a smart weighted hula hoop.To date, we've helped over 500,000 transform their lives and continue our mission to inspire and support healthy living and habits for everyone.
Infinity Hoop (infinityhoop.com) has 652 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
652 approved reviews, newest moderated first
Crystal
Customer service is top notch! I had an issue (my fault completely) and they still made it right. Thank you for the awesome service!
Response from Infinity HoopSep 8, 2026
Hi Crystal, What a wonderful compliment! We’re glad our team was able to step in and make things right, regardless of how the issue happened. Thank you for recognizing our customer service team. We truly appreciate your support! – The Infinity Hoop Team 💜
DM
Kristine was awesome. She corrected the error quickly. Customer service at Infinity Hoop has been amazing.
Response from Infinity HoopSep 8, 2026
Hi DM, Kristine will be so happy to hear this! We’re glad she was able to correct the issue quickly and provide the kind of support we always strive for. Thank you for the amazing feedback about Kristine and our customer service team! – The Infinity Hoop Team 💜
Laura A.
Kristine was incredibly helpful in solving my issue quickly!
Response from Infinity HoopSep 8, 2026
Hi Laura, We’re delighted she was able to resolve your issue quickly and make the experience a positive one. We’ll be sure to pass your kind words along to her. Thank you for the shoutout! – The Infinity Hoop Team 💜
Krystal B.
I loved the motivation provided by the instructor. I feel the burn but, I dont hurt! I loved it!
Response from Infinity HoopSep 8, 2026
Hi Krystal, We love hearing that the instructor’s encouragement helped keep you motivated! 💜 Feeling challenged while still enjoying the workout sounds like a great session. Keep having fun and enjoying that burn! 🔥 – The Infinity Hoop Team 💜
jena B.
The customer service representative was very helpful and quick in responding to each question asked.
Response from Infinity HoopSep 8, 2026
Hi Jena, Helpful and responsive support can make all the difference! We’re so glad our team was able to answer your questions quickly and make sure you had the help you needed. Thank you for taking the time to recognize our customer service team! – The Infinity Hoop Team 💜
Selena
Customer service is what we expect and want to experience everywhere we go. There was a miscommunication and was simply cleared within minutes. Very quick responding and understanding. Refund was also given immediately with a gift card, no further questions were asked. Short sweet and to the point. Thank you, Alena.
Response from Infinity HoopSep 8, 2026
Hi Selena, This is exactly the kind of experience we want our customers to have! We’re so glad Alena was able to clear up the miscommunication within minutes and make the entire resolution quick and easy for you. We’ll be sure to pass your appreciation along to her. Thank you for the wonderful feedback! – The Infinity Hoop Team 💜
Jeri Isle R.
This was my second order. First I ordered the hoop. This time I ordered the arm hoops. Both orders came really fast and were exactly as expected. I contacted CS by email for help with the subscription. Richard responded the same day and was extremely helpful and polite. Everything was resolved immediately. I couldn’t be happier.
Response from Infinity HoopSep 8, 2026
Hi Jeri, We love having you back for a second order! It’s wonderful to hear that both your Hoop and arm hoops arrived quickly and were just what you expected. We’re also glad Richard could assist with your membership and get everything resolved the same day. We’ll be sure to pass your kind words along to him! – The Infinity Hoop Team 💜
Darla A.
Very helpful when contacting support team, responds quickly, reasonable, and compensating. Would recommend.
Response from Infinity HoopSep 8, 2026
Hi Darla, It’s great to hear that our team was quick, helpful, and fair in getting everything taken care of for you! Knowing you’d recommend us means a lot. Thank you for recognizing our support team and sharing your experience! – The Infinity Hoop Team 💜