Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland reviews

303 approved reviews, newest moderated first

Linda R.
Jul 10, 2018
This is the second time I have used…
This is the second time I have used Independent Carpet One and have been very satisfied both times. Jeannie , my sales person, was very helpful and knowledgable. I had the same installer both times and he did an excellent job. I was so satisfied with the work he did the first time ( two years ago) that I requested him for the second job.
Response from Independent Carpet One WestlandJul 11, 2018
Linda, Oh what a lovely review. Thank you for the kind words towards Jeane and your/our installer Joe Santini. You're absolutely right though...they are both very knowledgeable and talented. thank you for the continued support and trust. We truly do appreciate your business. We hope to see you again for your future flooring needs. Catherine Buchanan-Owner
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Jamie H.
Jul 9, 2018
The Tec showed up right on time
The Tec showed up right on time , did a great job joining the 2 rooms together and cleaned up , A++++ job , will do business again !
Response from Independent Carpet One WestlandJul 9, 2018
Jamie, Wow what a great review. Thank you for taking the time to share with us your enthusiasm. We definitely look forward to working with you again for all your future flooring needs. until then enjoy the new flooring and thanks again! Catherine Buchanan-Owner
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Bob & Laura H.
Jul 9, 2018
i will be going to them when i do the…
i will be going to them when i do the rest of my house.
Response from Independent Carpet One WestlandJul 9, 2018
Bob & Laura, We would be honored to work with you again for the other areas of your home. it was a pleasure to work with you and finding that perfect floor. Thanks for the continued trust and confidence. Now go and enjoy! Catherine Buchanan-Owner
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Johanna M.
Jul 9, 2018
Selection! Warrant! Services included!
I was most impressed by the wide selection, next was the name brand quality and long warranty. The installation went without a hitch! Not the Cheapest but the perfect in the Independent Carpet One proved they were the best choice!
Response from Independent Carpet One WestlandJul 9, 2018
Johanna, Thank you for taking the time to write this review and rate your experience with us. We're happy to hear that our selection and warrantees helped with your choice of flooring. We are certain that you will enjoy many years of beauty and performance. Please think of us when you're ready for your future flooring needs. We will be here to help. Catherine Buchanan-Owner
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Jill M.
Jul 9, 2018
Independent Carpet One Offers Quality Products & Awesome Service at a Fair Price
Independent Carpet One - Westland is the best place to get flooring! We received top-notch customer service and quality product at a fair price. The associates in the office go above and beyond in their desire to help you pick out the perfect product to fit your needs and budget. The installation crew is very professional and skilled as well. We were extremely impressed with not only our installer - Joe's - skill and ability, but his deep knowledge about the flooring product and how to care for it. We wholeheartedly recommend this store to anyone in need of carpet, hardwood, vinyl, etc., not to mention window treatments or closet organizers! They have many wonderful products to meet your needs.
Response from Independent Carpet One WestlandJul 9, 2018
Jill, What a pleasure it has been to work with you and members of your family. You have welcomed us into your home and allowed our family serve your family. It has been a pleasure to assist you with all your flooring, window treatment and closet organizer needs. And, yes we have to agree that Joe is a knowledgeable and very talented young man. We are blessed to have him on our installation team. Enjoy your new floors and thank you for your continued trust and confidence. Catherine Buchanan - Owner
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Steve & Linda M.
Jul 3, 2018
A very positive experience
A very positive experience! The father son team was great and would recommend them without reservation!
Response from Independent Carpet One WestlandJul 3, 2018
Steve & Linda, Thank you for recognizing our installation team. We are truly blessed to have the expertise and workmanship amongst our installers. We are certain you’ll enjoy many years of beauty and quality with the floor you selected and we thank you for the trust and confidence. Catherine Buchanan-Owner
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Connie
Jul 2, 2018
Working with Carpet One Westland was wonderful.
Working with Carpet One Westland was so easy. From selection, installation, and quality control, the service was top notch. Very organized, excellent communication, installions was clean...and most important the carpet looked great!
Response from Independent Carpet One WestlandJul 2, 2018
Connie, Oh thank you so much for taking the time to share your experience with us! We truly do appreciate the opportunity to provide carpeting for you and so happy to hear that the selection and installation met your expectations! We hope that when your in the market for flooring you will reach out to us again. Until then enjoy the new flooring. Catherine Buchanan-Owner
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The M.
Jun 27, 2018
Great people in the store
Great people in the store, none better. Installers were nice, polite, and worked quickly. Wouldn't hesitate to do business with them again and would recommend them to family and friends. I shopped prices, value, and quality and they were the best.
Response from Independent Carpet One WestlandJun 28, 2018
Tim, Thank you for taking the time to write this amazingly gracious review. Your kind words will be shared with the entire staff. I am glad we were able to assist in finding the perfect flooring for your home and at a value driven price. Enjoy your new Floor and remember we will be here for you for all your future flooring needs! Catherine Buchanan-Owner
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