Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland reviews

303 approved reviews, newest moderated first

Linda F.
Oct 24, 2017
No problem at all
No problem at all, I made up my mind, ordered the carpet. Installation went perfect. I am happy! I will go back when I need carpet or flooring. A+ to everyone at Independent Carpet One! 👍🏻😊
Response from Independent Carpet One WestlandOct 24, 2017
Linda! Thank you for this upbeat and excellent review. Wow! We surely do appreciate your enthusiasm with your experience with our staff. We look forward to working with you in the future for all your flooring needs. Enjoy the new flooring! And thanks again for your trust and confidence. Catherine Buchanan-Owner
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Sherry B.
Oct 23, 2017
A wonderful experience and the crew …
A wonderful experience and the crew that did the install was great! My salesperson, Robert, was very helpful and through the whole process. The install crew, Joe, could not have been nicer and did a wonderful job.
Response from Independent Carpet One WestlandOct 23, 2017
Sherry! Awesome news! Thank you for sharing your experience. We are happy to hear that your customer service and installation were "wonderful". I know you will enjoy your new Tigressa carpet and we hope to work with you again for all your flooring needs! Catherine Buchanan-Owner
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Laura W.
Oct 17, 2017
Great service from the sales to …
Great service from the sales to installation. Thank you Jason and the carpet and vinyl installation crews.
Response from Independent Carpet One WestlandOct 17, 2017
Laura, I'm happy to hear that everything went wonderfully with your investment and installation. We pride ourselves on our customer service and to hear that we succeeded is fabulous! We appreciate your trust and confidence and we look forward to working with you in the future for all your flooring needs, Catherine Buchanan-Owner
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Mary B.
Oct 17, 2017
Catherine is excellent at helping you …
Catherine is excellent at helping you choose the perfect carpet at an affordable price! The installers are awesome too!!
Response from Independent Carpet One WestlandOct 17, 2017
Awww... Mary! Thank you so much for the vote of confidence. I love what I do and when our customer's express their joy with the selections, it makes everything fabulous. I am so happy to hear you are pleased. And yes you are correct...our installers are awesome. thank you again for your continued patronage. We appreciate you! Catherine Buchanan-Owner
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David G.
Oct 15, 2017
Very satisfied
The whole process went very smoothly, and I am very happy with the end result. The carpet is good quality and the installers did a great job with it.
Response from Independent Carpet One WestlandOct 16, 2017
David, Thank you so much for taking the time to write this review. We are so happy to hear that everything went "smoothly" for you! We appreciate the opportunity to provide your new flooring and we look forward to working with you in the future. Enjoy and thank you again! Catherine Buchanan-Owner
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Rob & Sharon G.
Oct 12, 2017
5 stars
Our whole experience with Cathy Buchanan and the company was awesome. Highly recommend this Carpet store!
Response from Independent Carpet One WestlandOct 12, 2017
Thank you so much Rob & Sharon for this wonderful review. We truly appreciate your continued trust and confidence of the past 20 plus years. Its always such a pleasure to work with you. Enjoy your new carpet in the Family Room. Catherine Buchanan-Owner
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Dave & Mary B.
Sep 30, 2017
This company offers old fashion …
This company offers old fashion customer servic
Response from Independent Carpet One WestlandOct 1, 2017
Dave & Mary, Thank you for taking the time to leave this review with our TrustPilot Platform. Your comment is rather interesting and fully understandable. I think because we are a family owned and operated store, that "old fashion" type of customer service still is instinct for us. We are very happy to have helped you find that perfect floor and we look forward to future flooring opportunities with you both. until then enjoy the new floor and thank you for the trust and confidence. Catherine Buchanan - Owner
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Andy
Sep 19, 2017
Design people very helpful
Design people very helpful. Came up with a good combination of lino an carpet for a movie room. Wife and I are very pleased.
Response from Independent Carpet One WestlandSep 19, 2017
Andy, We are so glad to see that you are pleased with the assistance you received at independent carpet One. I sure hope you and your wife enjoy many years of entertainment in your new movie Room. We are thrilled to have been a part of your project and hope we can be of assistance to you in the future. Catherine Buchanan-Owner
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