Imperfect FoodsReviews of imperfectfoods.com

I've been using imperfect foods for about a year now and I've had great luck with excellent produce and their vegan items are much cheaper than what I could get at a brick & mortar store nearby. I haven't had any issues with their customer service and if an item was truly unacceptable to me, I just sent them an email and they refunded my card without delay or issue. My only annoyance has been that the delivery person won't pick up my returned ice packs but does take the silver insulation bag so I've just given up on the ice packs.

Like all the other reviews, I got a box without ordering one. I had to put a credit card just to look at their products and prices, and then got a notification that my card is charged. update: They refunded me for the value of the box, which I appreciated. But I wouldn't shop from them anymore.

UPDATE FOLLOWING REPLY FROM IMPERFECT FOODS: I appreciate that you offer an option to skip a box, but if you really cared about food waste - you'd offer an option to opt-in. I'm about to receive my last ever box from you, half of which I have no interest in eating. Keep greenwashing, you charlatans ORIGINAL REVIEW: While Imperfect Foods started as a noble endeavor, they have seriously lost their way. I never received any "imperfect" produce, most of their inventory is no different than what you'd find at a decent organic grocer, and to top it off they automatically fill your cart with items you don't want each week and put the onus on you to change or remove them by a certain time. This is a despicable business practice and hopefully they will be out of business soon.

Today my 1st order arrived, and I was pleasantly surprised by quality of the produce. Nothing in the box looked imperfect to me. The overall look and condition of the frozen and fresh items were above my expectations. The cost of the items relative to the local store was similar as the items received were organic. And in the local store organic is more expensive to begin with. I think that many of the people previous reviews might have been nonorganic items possible. They don't last as long as organic.

on delivery the park in the middle of a busy street 9th east. and just walk away to leave the big pink van in everyone's way

I was a customer a few years ago. I cancelled my subscription because it was too expensive and products weren't great. Well, someone hacked into my account and restarted the subscription and scheduled a delivery. I contacted Imperfect Foods when I saw the order confirmation email. But they still delivered to this person who lives in NY (I live in MD) and even though the charge was pending then then put the charge through on my credit card even though they knew it was fraud. They have been NO help at all. They told me to take it up with my credit card company. This company and customer service are horrible!

We got an order today for $25.14. we got a teeny tiny spaghetti squash and three peaches and one apple. Y'all used to be good. Now you guys are complete rip-off

We got our first order today and everything looked good, the only thing I have to say is the it was just to expensive the total was 67.63 we could have got twice that at Kroger i hate that we had to cancel but wow 😲 it was just to high